- Report: #1160132
Complaint Review: Nova Merchant Services - Charlotte North Carolina
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Author Not Confirmed
Why?
Nova Merchant Services
6000 fairview rd suite 1200 Charlotte, 28210 North Carolina, USA
Phone:
704 552 4000
Web:
Novamerchantservicesllc.com
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Nova Merchant Services This company is a scam and will rip you off Charlotte North Carolina
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Nova guaranteed credit card service would interface with our software but it has not and Nova has not reimbursed monthly fees as promised
He further guaranteed our company would be reimbused all costs associated with the initiation of this service if it failed to integrate. I advised him at the time that our system was proprietary and only one company semed able to interface with our software. After multiple attempts over the next 6 months the interface was never successful. We continued to only use our old processor and di not make any charges except to test the interface. I have now accrued associated charges in excess of 1200.00 that has not been reimbursed. I have made several attempts to recoup our losses to no avail. Lance Black will not respond to emails. I was forced to add addition charges to block the monthly transaction fees. Nova appears to work in conjunction with Payprotec and an equipment leasing company. i simply wish to recoup my expenses and return their equipment but can get no adequate response. i possess several audio recordings and emails to support my claim. Avoid Nova and Payprotec like the plague
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