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  • Report:  #1474712

Complaint Review: Nextdoor.com - San Francisco California

Reported By:
Joey Virgo - San Francisco, United States
Submitted:
Updated:

Nextdoor.com
101 Spear Street, 2nd floor San Francisco, 94105 California, United States
Phone:
415-569-7971
Web:
www.nextdoor.com
Categories:
Tell us has your experience with this business or person been good? What's this?

This is written from the perspective of a Lead at ND - a former Lead. I was asked to be a Lead for ND last December 12th and I accepted. I'd been on the job for two and a half-months when I was unduluy attacked and cyber-bulied for having mentioned in a comment on a post I didn't create that Agenda 21 was responsible for bike installations suddenly appearing in San Francisco in many different neighborhoods, unasked for and unannounced. Commenters outside my neighborhood attacked me for "conspiracy theory," for being a "racist," for being stupid and ruining NextDoor.com for my single comment. Eight people from different neighborhoods joined in on repeated attacks.  I agree with another report's complaint that NextDoor either censors free speech or allows its members to do so. 

My role as Lead allowed me to delete those comments that went against community guidelines but NextDoor would not allow me to report the individuals responsible for going against the community guidelines because these members were outside my neighborhood, thus giving ND members outside my neighborhood the license to "bomb" me over and over again, trying to incite conflict, create public shaming and harassment -- with no protection offered by ND on this.

In fact, in order to obtain assistance from a specialist at ND, you have to email a specialist who takes up to 48 hours to respond. Based on my experience, the advice these specialists offer amounts to nil. One specialist named Chester actually wrote that all you can do as a Lead is to remind people of the guidelines, but "they usually resent you for reminding them." That's it? No help? Right -- no help!  

I deleted my account yesterday when I discovered ND uses Leads as slaves to assist them with the management of the platform, offering, of course, no pay, but no protection as well. Roman slaves had no protection. Early Colonial Period slaves also had no protection. Nothing has changed in the age of technology concerning NextDoor.com.

As for being a regular member and commenter, unless you want to chat mindlessly about your love of dogs and cats, brag about your endless volunteerism for the community, or want to behave like a common thug and attack and bully for your own pleasure, there's very little for the normal human being at NextDoor.com. It should shut itself down, but it's too stupid to know this.



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