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  • Report:  #1130922

Complaint Review: Netwok Solutions a Web.com Company - Internet

Reported By:
I never do this but I am pissed - Birmingham, Michigan,
Submitted:
Updated:

Netwok Solutions a Web.com Company
Internet, USA
Phone:
877-628-8686
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

Network Solutions admitted that they stopped hosting my website back in 1999.  A year ago I found out that they had been billing my credit card for $391.16 in March of 2010, 2011, 2013 and refused to refund my money.  After telling American Express to never allow Network Solutions to charge my card every again, they just billed my card again on March 3, 2014.  In 2012 I hired them to build a website and they totally F---ed it up to the point I demanded a refund, however that continued to bill my credit card for $95 per month for 6 months for SEO they say.  They continue to deny my claim when I request a refund.  Never use this company and if you do I would change to GoDaddy ASAP these guys are crooks!



1 Updates & Rebuttals

Executive Support Team

Jacksonville,
Florida,
Web Hosting and SEO Service Billing

#2UPDATE Employee

Thu, March 20, 2014

Thanks for your comments.  We value all feedback and use this information to improve internal processes, service offerings and customer interactions. To ensure your concerns are addressed, we ask that you send us your contact information and details of this post via the following link: networksolutions.com/help/email.jsp

Sincerely,

The Executive Support Team

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