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  • Report:  #1348142

Complaint Review: Netspend - Nationwide

Reported By:
Kenneth - Bronx, New York, USA
Submitted:
Updated:

Netspend
Nationwide, USA
Web:
Netspend.com
Categories:
Tell us has your experience with this business or person been good? What's this?

In March 2016, the Social Security Administration forwarded a Direct Deposit of 735.00 to Netspend subsequent to my being waylaid for several months. Once I was able to visit the SSA office I was informed of the deposit and when I contacted Netspend, they told me that the Pin # I used to gain access to the account, was not under my name. And, when I did give them my name so to verify who I am, they were able to pull up an account under my name where it indicated that I owed them 9.(+) dollars. They did nothing to correct the matter. I'd really like to begin or be part of a Class Action Lawsuit against Netspend. 



1 Updates & Rebuttals

NetSpend Corporation

Austin,
Texas,
USA
NetSpend

#2UPDATE Employee

Mon, January 16, 2017

We regret to hear of the problems you have experienced with your direct deposit.  We would appreciate the opportunity to assist you and request that you email us at [email protected].  We will get back to you as soon as possible.  

 

Thank you,

 

Netspend

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