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  • Report:  #1040380

Complaint Review: netspend - Austin Texas

Reported By:
Robynn - Lafayette, Indiana,
Submitted:
Updated:

netspend
PO box 1868 Austin, 78767 Texas, United States of America
Phone:
18003148247
Web:
www.netspend.com
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Hello, my name is Robynn Simmons and I want to file a report against netspend prepaid card company for false advertisement. I was playing spades on my phone and a little icon popped up that said " THIS IS NOT A JOKE" you have two minutes to claim your $7500 dollar prepaid visa, so I clicked on the icon to claim it and it asked me what I would do with the money I won and me thinking it's real I told them. Then it had me fill out my information to get the card sent to me so I did. About a week and a couple of says later the card come to me in the mail and it had steps on the paper inside to activate the card, add money on it, and use it. It didn't say anything on it about the money I won so I just figured once I activate it the money would be on it. So I called the number to activate the card and after I activated it I went to check the balance. When I checked the balance it said zero dollars so I called them and asked about the $7500 they were suppose to have on their and they said they never advertised such thing and they don't know what im talking about. I am so angry and frustrated about the whole situation. If I knew they were really scamming people just so they can get one of they prepaid cards I would have never filled out the form because I only mess with RushCard when it comes to prepaid cards. They set me up to making false plans with that money and I think they should pay for that. Times are hard enough as it is and they are going around deceiving people into believing they had won some money when really it's just a misleading and false way of getting people to get their prepaid card. I'm pretty sure im not the first person they've got with that scam and I won't be the last. It's time for Mr. CEO Dan Henry to be held accountable for his deception.


5 Updates & Rebuttals

Robert

Buffalo,
New York,
Just another reason the government shouldn't

#2Consumer Comment

Wed, April 24, 2013

I was playing spades on my phone and a little icon popped up that said "
THIS IS NOT A JOKE" you have two minutes to claim your $7500 dollar
prepaid visa, so I clicked on the icon to claim it and it asked me what I
would do with the money I won and me thinking it's real I told them.


They set me up to making false plans with that money and I think they should
pay for that.

This is just another reason the government should not be in the business of providing free cellphone service to anyone!


Rhadamanthys Mephistopheles

LOL, WOW

#3General Comment

Tue, April 09, 2013

There is no way this story is real. If it is real, thank you so much for the laughs. How could anyone actually believe something like this? I see those pop ups on my mobile or MP3 player and did click it just to see what it means. It says that you can load up to 7500 on the card. Why would they randomly give out 7500? Seriously, you need help.


NetSpend Corporation

Austin,
Texas,
NetSpend

#4UPDATE Employee

Mon, April 08, 2013

Unfortunately, we do not have any promotions such as the one that you described.  We would appreciate the opportunity to look into how you received this offer and request that you send your information to [email protected].

We apologize for any inconvenience this has caused.

Thank you,
NetSpend


Force2010

Burlington,
Vermont,
netspend is not the problem you are

#5Consumer Comment

Thu, April 04, 2013

it is a foolish thing to believe everything you are told....first i think you knew in the first place you was not going to receive  $7500.00 you wanted to believe that  really you forced yourself to believe such a thing

secondly netspend has an affiliate program and when people take advantage of making money by referring others to sign up for a netspend card they get really creative with it in order to earn a commission.

you were a victim of such circumstances...netspend is not to blame here...it was your own greed and stupidity that led you to get upset and make this complaint...really you should be upset at yourself and ashamed that as an adult you foolishly allowed yourself to belive this


Flynrider

Phoenix,
Arizona,
Do you really think it was Netspend?

#6Consumer Comment

Thu, April 04, 2013

   I suppose there is a certain level of gullibility required to make this work and such reports should be expected.  

   What you describe is a common scam.    Do you really think that random pop-ups can actually net you $7500?    I suppose if you're willing to believe that, then you're probably willing to believe that Netspend actually had anything to do with this.

" they said they never advertised such thing and they don't know what im talking about.  "

   Of course they don't, because you clicked on a scammer's pop-up and stupidly gave away your personal info to a stranger.     The longer you remain unaware of your colossal blunder, the better for the scammers.  

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