- Report: #138879
Complaint Review: Netbank - Alpharetta Georgia
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Author Confirmed
Why?
Netbank
11475 Great Oaks Way Suit Alpharetta, 30022 Georgia, U.S.A.
Phone:
770-343-6006
Web:
N/A
Categories:
Business Rating:
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Netbank netbank.com ripoff flase advertising illegal business practices Alpharetta Georgia
I am in the market to invest some of my money since I live paycheck to paycheck. I cam across www.netbank.com when I saw there webpage. I decided the offer would be a good investment since they match your deposit with $50 bonus. I funded the account with the minimum amount($100) to receive the bonus and waited the 30 days as required to meet the promotion qualification. I then waited a few more days, until I decided to call and see why it has not been posted to my account.
I was told by customer service over the phone that I didn't meet the promotion qualifications since I would need to deposit $5000 and wait 30 days. I said that was no true and is should be $100 for 30 days. After talking on the phone for a few minutes it turns out they signed me up for the wrong promotion, or they MANUALLY CHANGED IT. I asked for the promotion to be corrected to the right one, and I was told by the supervisor "no".
I have emailed them 3 times with this request and they say the will not honor the promotion I signed up for and I have called 3 times also and have been told them same exact thing. They are not honoring there advertisement, they also changed the promotion I signed up for to a promotion that most people couldn't qualify for. I asked to close my account and get a full refund since it has only been 45 days since I opened the account and that they weren't giving me the service they advertised. I was told they could close the account but I would be charged $50 for closing the account within 6 months. There customer service is crap, they lie and call you the LIAR! This is the worst experience I have ever had with any company. AVOID at all cost!
Russell
greeley, Colorado
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
I was told by customer service over the phone that I didn't meet the promotion qualifications since I would need to deposit $5000 and wait 30 days. I said that was no true and is should be $100 for 30 days. After talking on the phone for a few minutes it turns out they signed me up for the wrong promotion, or they MANUALLY CHANGED IT. I asked for the promotion to be corrected to the right one, and I was told by the supervisor "no".
I have emailed them 3 times with this request and they say the will not honor the promotion I signed up for and I have called 3 times also and have been told them same exact thing. They are not honoring there advertisement, they also changed the promotion I signed up for to a promotion that most people couldn't qualify for. I asked to close my account and get a full refund since it has only been 45 days since I opened the account and that they weren't giving me the service they advertised. I was told they could close the account but I would be charged $50 for closing the account within 6 months. There customer service is crap, they lie and call you the LIAR! This is the worst experience I have ever had with any company. AVOID at all cost!
Russell
greeley, Colorado
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
