Dave
#2Consumer Comment
Fri, April 12, 2013
For NCO to have this account as a collection (even if they purchased it from another collection agency) is because it was the hospital that turned it over for collection in the first place. I use to be a collector at an agency that handled medical collections. There were many times when a hospital would turn a bill over for collections after 30 days and then the patient, or insurance company would pay the hospital. The hospital would not always contact the collection agency to have the account removed from collections which is probably what happened in this case.
You should also contact the care provided and request a payment history on this account so you have a record that it's been paid as this account could reappear again in the future.