susan
#2General Comment
Mon, April 22, 2013
I'm in shock at all the fraud and cover ups ,NCO needs to be shut down. AG doesn't do anything but slap their hands and make them pay a fine. I also think employees should be held responsible for what they do to the consumers.
Michigan Resident
Michigan,#3Consumer Comment
Fri, February 01, 2013
This company keeps doing automated calls to our home and when you look at the display it says EQUIFAX instead of NCO ! They are also using an automated voice message with a female british accent trying to get people to call them!!
Tony
Bakersfield,#4Consumer Suggestion
Tue, February 28, 2006
Certified Mail Return Receipt Article #: COLLECTION AGENCY NAME AND ADDRESS DATE Re: Legal Dispute of Alleged Collection Claim Account: # Control #: Amount: $ Your Client: Attention: Account Manager (legal department) It has been brought to my attention that your attempt to collect an account/liability that is not only invalid, but is also illegitimate and in legal dispute. Therefore, please consider this response as my formal legal dispute pursuant to Public Law 95-109, 15 USC 1692f 808 and 1692g 809. I furthermore request the name, address, department and phone (including any extensions) of the original creditor who is stating that this alleged liability belongs to me, so that civil action can be implemented, if necessary, to resolve this egregious accusation. Any further attempt to collect and/or continue to falsely report this disputed information on my personal credit file without complying with the above stated provisions will be deemed as non-compliance and you will be held liable under 15 USC 1692 (k) (civil liability) to one or more of the following: 1) All actual damage sustained by a consumer as a result of such failure; 2) (A) included above, additional damages allowed by the court, not exceeding $1,000; or 3) If a class action is filed, such amount for each named plaintiff, recovered under subparagraph (A) of the stated Title, and an amount not to exceed the lesser of $500,000 or 1 per centum of the net worth of the debt collector; and 4) All cost accrued by the consumers' successful action to enforce the foregoing liability, along with attorney's fee. It is my intention to resolve your inaccurate reporting of this activity contained in my file amicably. However, rest assured I will pursue all legal rights necessary to resolve this matter. If and when the accuracy of this liability is legally proven to be valid, it will be my intention to rectify it post haste. Thank you for your cooperation. Sincerely,
Steve
Bradenton,#5Consumer Comment
Tue, February 28, 2006
They get upset so easily and they have no educational or communications skills so all they can do is throw a tantrum like a three year old. They have the IQ of a houseplant. I really hate to insult the houseplant! I really laughed when that TROLL "Stef" came on here and stated how ALL banks liked and trusted them. I really had to laugh on that one. Like they really deal with every bank, and know what every bank REALLY thinks of them. I looked at the pay scales at NCO, and for each area they operate, the pay is far below a living wage. The local grease monkey she was putting down makes TWICE what the so called "professional" at NCO makes. What a joke. NCO will get closed down by the FTC, or a major lawsuit. It is only a matter of time.
Jace
Chicago,#6Consumer Suggestion
Tue, February 28, 2006
I am the controller for a branch office of a Fortune 100 company, and I've dealt with NCO on a couple of occasions regarding debts they claim are unpaid. Not only are NCO's collectors rude, they're barely competent. When I told them I had copies of cancelled checks that prove the debts were paid, they became belligerent, accused me of fraud and demanded to speak to my boss to resolve the matter. Finally I faxed them copies of the cancelled checks and called to make sure they got them, only to have them again become belligerent and hang up on me. Must have worked though, since they've never called me back. You should request a debt validation, and as a last resort, send them a copy of the cancelled check or anything that proves your debt is paid. Don't forget to file complaints with your state AG and FTC as well.