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  • Report:  #1474274

Complaint Review: Nationwide Insurance - Mount Vernon Ohio

Reported By:
Timothy - Fredericktown, Ohio, United States
Submitted:
Updated:

Nationwide Insurance
122 E High St, Mt Vernon, OH 43050 Mount Vernon, 43050 Ohio, United States
Phone:
(740) 392-9111
Web:
https://www.mountvernonautoinsurance.com/
Tell us has your experience with this business or person been good? What's this?

I received a quote from Nationwide Insurance 9-11-2018. I agreed to the quote and wanted to confirm all details so that there would be no lapse in coverage starting 10-15-2018 After several conversations with Michelle at the Kari Ball insurance agency, she assured me the details were correct. $352,100 covers your home and Payment Amount: $114.12 Next Payment Due Date: 11/15/2018.

I agreed to the terms and Michelle assured me there would be no surprises and even negotiated a lower rate if I added another property. After starting coverage I receive a email in the middle of November stating that my property value was not correct and had to be increase to over $600.000 I was shocked and called Michell and she said she would try to negotiate with Nationwide because that seemed excessive.

I then get a email stating that the value would be $537,865 to replace. I then let Michelle know that I did not agree to those terms and quotes from all Insurance companies did not exceed $350,000. I immediately cancelled autopay as soon as Michelle said she could do nothing to change the new terms. I then contacted another insurance company and started coverage with them as soon as I could 11-22-18.

I then get a collection notice for $113.58 from Nationwide stating this is in collections for unpaid premiums. I am shocked that a company can quote a price and after you agree to that price they double your premiums to reflect a value that is not even reasonable. I want to expose this Companies deceptive practices. I did everything in my power to prevent something like this and started more than a month before the policy would take effect. Nationwide waited till I paid the first premium to change the terms and the value of the property.

Nationwide had plenty of time before the policy became effective to let me know if there was any change needed and I would have cancelled with them before the first payment. I would have never agreed to the terms that were deceptively changed. How can a company represent the terms and then change them without informing the consumer that could happen even after the agreement was based solely on the original amount. I made a decision on that amount in comparing with other quotes. The goal posts are being changed in the middle of the game



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