- Report: #959311
Complaint Review: National Credit Adjusters - Hutchinson Kansas
Reported By:
misslizzy89 -
Katy, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
National Credit Adjusters
PO Box 3023- 327 W 4th street Hutchinson, 67504-3023 Kansas, United States of America
Phone:
1-866-247-6999
Web:
www.ncaks.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
National Credit Adjusters NCA, MCAA Offered a 50% discount on owed debt but all lines are always "busy" or hang up. Hutchinson, Kansas
National Credit Adjusters (NCA) has offered me a 50% discount off of the original debt I owe on a payday loan I had taken out last year but was unable to pay due to extenuating circumstances.
I have called for at least five hours straight every day since I received their letter to fix this debt but everytime I call, the line is busy or I am hung up on. This seems as if they are just playing games.
They have ony given a week and a half for this deal to be paid and after the 31st of this month, I will have to pay the full amount again. It has now been about a week. I have also emailed their complaints department with no response to my complaint. I have tried the operator line, the complaint line and the Account Manager line. All are busy at all times or I am hung up on. They called two weeks ago to tell me that I will be receiving an offer and if that is not paid off, I am likely to end up in court.
Knowing this, I am sure they are just trying to look sympathetic to the court. I do have my phone record to show how many times I attempted to contact them in this period of time.
I have called for at least five hours straight every day since I received their letter to fix this debt but everytime I call, the line is busy or I am hung up on. This seems as if they are just playing games.
They have ony given a week and a half for this deal to be paid and after the 31st of this month, I will have to pay the full amount again. It has now been about a week. I have also emailed their complaints department with no response to my complaint. I have tried the operator line, the complaint line and the Account Manager line. All are busy at all times or I am hung up on. They called two weeks ago to tell me that I will be receiving an offer and if that is not paid off, I am likely to end up in court.
Knowing this, I am sure they are just trying to look sympathetic to the court. I do have my phone record to show how many times I attempted to contact them in this period of time.
1 Updates & Rebuttals
Jerms311
Tappahannock,Virginia,
I don't see how this could be true
#2Consumer Comment
Thu, April 11, 2013
I have had to deal with this company, they bought an account that I had last year. I contacted them and they were actually pretty open towards working with me. Set up payments over the course of a year, and any time I had questions or needed to change my payment date, someone always answers the phone and they are helpful.
It's as if you are talking about a different company. My experience has been pretty positive overall. Why would they treat me fairly and then treat you this way? It makes no sense
