- Report: #618392
Complaint Review: Napoleon Bakery - Overland Park Kansas
Reported By:
Nadia -
Overland Park, Kansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Napoleon Bakery
6759 West 119th Street Overland Park, 66209 Kansas, United States of America
Phone:
(913) 766-3200?
Web:
Categories:
Business Rating:
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Napoleon Bakery Napoleaon Bakery in overland Park, KS is FRAUD Overland Park, Kansas
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Napolean Bakery gave us a cake that we did not order.They stated
they got into a car accident on the way to the wedding. James Holmes
wont return callWe ordered a cake for
our wedding at Napolean Bakery. Agreement was made and we sent pictures
of what the cake needs to look like. They said they will do it exactly
like the picture and will provide the decorations ( water fountain, red
roses stands, etc) The price was $960. The cake was suppose to arrive at
DoubleTree hotel on May 23rd by 12:30 pm. On May 23rd Napolean Bakery
arrived at 12:45pm. The cake was tiled, lopsided, had big patches in
several places, stands were crooked, cake was flat, small, no
decorations (only fountain and stands), you could see card board. The
cake was in disaster. They were late. All the guest were watching how they were trying to fix the cake. When we asked what happened to the cake they said
they got into a car accident.
We contacted Linda Cekovsky (Napolean Bakery employee)and sent her pictures of the cake. She agreed we should get our money back. She said James Holmes will contact us. He never called us back. He kept ignoring us. We have all the pictures of the cake. How it was suppose to look and what we got. DO NOT USE THEM!! Go to a professional service because they will rip you off like they did us.
We contacted Linda Cekovsky (Napolean Bakery employee)and sent her pictures of the cake. She agreed we should get our money back. She said James Holmes will contact us. He never called us back. He kept ignoring us. We have all the pictures of the cake. How it was suppose to look and what we got. DO NOT USE THEM!! Go to a professional service because they will rip you off like they did us.
