- Report: #1490236
Complaint Review: Nano Hearing Aids -
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Author Not Confirmed
Why?
Nano Hearing Aids
United States
Phone:
877-654-9071
Web:
https://nanohearingaids.com/
Categories:
Business Rating:
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Nano Hearing Aids canceled order, sent anyway, refused to give refund
Ordered these as a gift. Three weeks later, canceled the order because it had not come in time. Two days later, I received an email saying it was ready for shipment. Immediately I texted and emailed them to NOT send it as the order had been canceled.
They shipped it anyway, so I refused to accept it when the post office attempted to deliver it. They still have not refunded my money and it has been approximately 3 months.
1 Updates & Rebuttals
Briana
Coppell,Texas,
United States
Nano Hearing Aids
#2UPDATE Employee
Mon, March 09, 2020
Hello Penney,
We attempted to review your account to assist your concerns but were unable to find your account with the information provided on your review. Our support team is consistently working to assist customers with their requested information, questions, and concerns thoroughly. We would be more than glad to assist you with any further questions or concerns pertaining to your order. If you are still in need of assistance, please feel free to contact us at 1(877) 654-9071 or send us an email at [email protected] with your full name, email, and order number on your account and we will be more than glad to assist you thoroughly.
Thank you,
Nano Hearing Aids
Support Team
