- Report: #1492207
Complaint Review: NANO Hearing Aids - Coppell Texas
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Author Not Confirmed
Why?
NANO Hearing Aids
511 South Royal Lane,, Coppell, 75019 Texas, United States
Phone:
(800) 576-6954
Web:
https://nanohearingaids.com/products/nano-sigma-wireless-hearing-aids
Categories:
Business Rating:
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NANO Hearing Aids The most dishonest company that I ever purchased hearing aids! Coppell Texas
I just purchase a pair from Nano Hearing Aids in February 2020; “February sale! Buy 1 nano sigma wireless hearing aid and get the second ear free! (full pair for only $797) plus get free protection plan + 6 months of free batteries + free shipping!". After reading the wonderful reviews on their website, which I am sure that they are all phony.
These hearing aids are useless the sound is terrible with too much echo and metallic sounds. When I did some research, I found the same ones on Alibaba’s website: https://www.alibaba.com/product-detail/fma201-wireless-bluetooth-hearing-aid-smart_60740691571.html?spm=a2700.details.deiletai6.4.2e652564cjymoz - for $65 a pair!
Unbelievably overpriced junk. When I tried to call the company so I can return them, no one ever answers the phone line. Finally, one of their representatives emailed me and offer to exchange them for a better one at no charge, another cheap piece of junk. I refused them and asked again for an RMA number and return shipping label and no one replayed.
I am on social security and I can't afford to lose that much money for a piece of junk. I don’t understand how such a bad company is in business! I don't know what to do so I can recover my money from this company as per their “No-Risk 45-Day Money-Back Guarantee!” that has such a bad reputation!
2 Updates & Rebuttals
Nano Hearing Aids
Dallas,Texas,
United States
Feedback Response
#2UPDATE Employee
Mon, May 18, 2020
Hello ArsJan,
Saw your review and I'm sorry to hear that.
I'm happy to help so before we proceed, please send us an email with the following info:
- Order number
- Email Address
- Complete Name
- Phone number
Please send these info to [email protected], once we received it, we'll check your order for you.
Looking forward to your response. Take care!
Robert
Dallas,Texas,
United States
Nano Quality Service Department
#3UPDATE Employee
Tue, February 25, 2020
Hello Ars, contact me at [email protected] if you still require assistance. Thank you. Robert S.
