Bethea Jenner
Milford,#2REBUTTAL Individual responds
Sat, September 20, 2008
Dear Melina Thank you for your posting here. We emailed the you stating that the refunds were processed on your account on August 4, 2008. I explained to you that the time it takes to clear would depend on your banking institution, but usually it would take 3-5 business days to be posted. So you should have seen this on your account. Please check with your bank so that you can provide them this date, August 4, 2008. They can then check around that time frame for you. I also stated to you that if you would like to discuss this further to call the customer service department at 203-825-3199 and please leave a message. My customer service reps will get back to you. You can also email [email protected] or [email protected] if you have any further questions. Thank you, Yours, Bethea Jenner
Bethea Jenner
Milford,#3REBUTTAL Individual responds
Sat, September 20, 2008
Dear Melina Thank you for your posting here. We emailed the you stating that the refunds were processed on your account on August 4, 2008. I explained to you that the time it takes to clear would depend on your banking institution, but usually it would take 3-5 business days to be posted. So you should have seen this on your account. Please check with your bank so that you can provide them this date, August 4, 2008. They can then check around that time frame for you. I also stated to you that if you would like to discuss this further to call the customer service department at 203-825-3199 and please leave a message. My customer service reps will get back to you. You can also email [email protected] or [email protected] if you have any further questions. Thank you, Yours, Bethea Jenner
Bethea Jenner
Milford,#4REBUTTAL Individual responds
Sat, September 20, 2008
Dear Melina Thank you for your posting here. We emailed the you stating that the refunds were processed on your account on August 4, 2008. I explained to you that the time it takes to clear would depend on your banking institution, but usually it would take 3-5 business days to be posted. So you should have seen this on your account. Please check with your bank so that you can provide them this date, August 4, 2008. They can then check around that time frame for you. I also stated to you that if you would like to discuss this further to call the customer service department at 203-825-3199 and please leave a message. My customer service reps will get back to you. You can also email [email protected] or [email protected] if you have any further questions. Thank you, Yours, Bethea Jenner