- Report: #1448738
Complaint Review: Munn's Air - Fruitland Park Florida
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Author Confirmed
Why?
Munn's Air
The Villages FL Fruitland Park, 32162 Florida, United States
Phone:
3523607707
Web:
munnair.com
Categories:
Business Rating:
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Munn's Air Munn's Air and electronics Installed new AC smaller than required that wont cool house in summer below mid and upper 80s in day and high 70s night. To save money I suppose as many snow birds buy these houses. The refuse to help or wanrranty their product or installation. Fruitland Park Florida
Beware these guys are not honest. I just bought a house in the Villages. The air doesn't cool properly and most of the time it wont cool lower than low 80's. Its brand new. I called and tech came out and said nothing is wrong, "your blinds are open". I called and complained and another tech came out and told me the air is fine but it is against the law in FL to install a unit that will cool below 78 degrees. What???!!
I researched and called the county and my realtor and 2 other air companies. There is no such law. I called another a/c company and had them inspect and they said the problem is that the put a 2 ton unit in a 1900 sq foot house. I called the bulding inspector and verified it is a 2 ton. I also called the county for calculations on what size unit to install to cool my house. They too said it was only about half the tonnage needed. I called another cooling company and same story. All say it needs at a minimum of a 3.5 ton unit or larger to service this house. I called and talked to every supervisor at Munns. The first one tried to tell about that bogus law and I told him send it to me because there is no such law. He backed off that claim when I called them out on it. He sent another tech out that told me something is wrong with the unit but he cant fix it. (this is because its too small). I called another supervisor and he told me they do all their calculations before installing and I told him my findings and he said he would have his supervisor call me. I still haven't heard back.
We have been baking in our new home for a week now and I can't get any action from these guys even though I have been calling daily.
Has this happened to anyone else out there? Since they wont admit that my unit is the wrong size I am wondering if they do this to people routinely to save money and boost their profit.
Please post if you have had issues similar to this. I will be pursuing all resources available including the FL Atty Generals office. I will be glad to tell them your case too.
Hot under the collar.
