- Report: #1467416
Complaint Review: Moneycatch professionals NSW - NSW Nationwide
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Moneycatch professionals NSW
NSW, Nationwide, Australia
Web:
moneycatch.com.au
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Moneycatch professionals NSW Money Catch Business, Money Catch Australia, Today I am writing a complaint about Moneycatch services NSW Australia
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My wife and I got contacted by this mob saying we had a sum.of money outstanding to us and if we wanted their assistance getting it to contact them. So I rang the number on there and was completely astonished to what this person said to me. When she answered the phone she answered with an up herself attitude and then when I asked why we were contacted unsolicited and what was this all about, she got her nose out of joint and talked down to me. I informed her that my wife had not lived in the address she mentioned as our home address for over 10 years and that it was my parent's house.
She said mail relating to the funds owed to us went there, I said not correct, that no mail had ever been sent there. She then proceeded to pretty much call me a liar. I asked to speak to her supervisor as she was useless and she said SHE WAS THE OWNER. At that point Money Catch's owner asked for my current address, I refused to give it to her because frankly, it sounded like a big scam to me. I told her so, she then proceeded to ask me if I was deaf or if I was stupid and then hung up on me.
WHAT TYPE OF CUSTOMER SERVICE IS THAT I ASK YOU?. I then went online and low and behold they are hundreds of reviews on pissedconsumer.com, rippoffreport.com, and complaintsboard.com speaking about this same person and their practices. I think the owner is mental and must be on anti-psychotic medication ( that might not be working as well as they should!!). I will be filing a complaint with the ACCC on this company for sure. People like that should not be allowed to deal with the public.
