- Report: #19134
Complaint Review: Money Store aka HomEQ - Raleigh North Carolina
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Author Not Confirmed
Why?
Money Store aka HomEQ
1100 Corporate Center Drive NC 4745 Raleigh, 27607 North Carolina, U.S.A.
Phone:
877-679-7003
Web:
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Money Store aka HomEQ the business that doesn't give a dam Raleigh North Carolina
When seeking out a company to finance some home repairs we were picked up by the money store through a contractor we hired to do the work. He also offered financing. What we thought was going to be an installment loan turned out to be a mortgage loan.
CHECK ALL FINE PRINT Regarding who is financing you. We ran into a lot of debt and decided to go thru CCC to pay off all our outstanding debt.
The money store had no mercy in the phone calls everyday, three and four times a day. CCC gets a payment from us once a month. Not on a specific day but during the month. The Money store would not change our payment date making each and every payment they received from CCC late and when I asked to change the date that its due I was given some extra fee I needed to pay to do so.
Our loan with them now shows 6 months in the rear because of their inability to work with us and CCC. At least the calls have stopped since we sent a Cease and Desist letter references the fair debt collection act and rights as a citizen. We all make mistakes and get over our heads but they have been nothing but brutal.
Ann
Las Vegas, Nevada
CHECK ALL FINE PRINT Regarding who is financing you. We ran into a lot of debt and decided to go thru CCC to pay off all our outstanding debt.
The money store had no mercy in the phone calls everyday, three and four times a day. CCC gets a payment from us once a month. Not on a specific day but during the month. The Money store would not change our payment date making each and every payment they received from CCC late and when I asked to change the date that its due I was given some extra fee I needed to pay to do so.
Our loan with them now shows 6 months in the rear because of their inability to work with us and CCC. At least the calls have stopped since we sent a Cease and Desist letter references the fair debt collection act and rights as a citizen. We all make mistakes and get over our heads but they have been nothing but brutal.
Ann
Las Vegas, Nevada
1 Updates & Rebuttals
Michael
Charlotte,North Carolina,
Its your fault.
#2UPDATE Employee
Sat, April 20, 2002
It is not Homeq's fault that you chose to go with a credit counselor....If they are working with you, it is THEIR responsibility to create a payment that we are willing to accept....you signed a contract with a specific date and are expected to uphold that date...if you do not..it is you responsibilty to correct that problem....For future reference...do not sign a contract you are unwilling to follow...Also, the cease and desist order that you filed did remove phone calls, as well as all correspondance from Homeq, meaning that now you have no way of finding out if and when problems arise on your account unless you call Homeq specifically...
