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  • Report:  #1454394

Complaint Review: Money Map Press - Baltimore MD

Reported By:
Variable Squirrel - United States
Submitted:
Updated:

Money Map Press
1125 N Charles St Baltimore, 21201 MD, United States
Web:
https://moneymappress.com/
Tell us has your experience with this business or person been good? What's this?

I'm a International subscriber to Weekly Money Call, customer service non existing don't respond to any of the customer contact form request. All option trading information to date received resulted into a total loss don't understand the research they doing or programs they using, even as a novice in the trading business it's very clear that the information they provide can not be trusted at all. I will definitely never use it again, far to costly and totally unreliable. Also, once you've signed up you are bombarded on a daily basis with emails to upgrade or subscribe to other programs claiming huge gains. Don't understand they all claim to be millionaires but seems desperate for subscriptions. Suggest anyone considering a subscription should think twice it will be very costly and you might not get you money back Angry !! Reason of review: Poor customer service. Monetary Loss: $1950. Preferred solution: Full refund. I didn't like: Refused refund, No response to contact.



1 Updates & Rebuttals

Paul L.

Baltimore,
Maryland,
United States
Thank you for your review

#2REBUTTAL Owner of company

Fri, August 17, 2018

Hi there,

Thank you for taking the time to review Money Map Press. I am very sorry to hear about your experience with Weekly Money Call. We always want our subscribers to profit from our recommendations and it is upsetting to see the losses you are mentioning. We would be happy to go over any of the previous trades to make sure you were entering our recommendations correctly, and getting out at the correct time as well.

With this service, we usually provide a 1-year guarantee that promises a full refund at the end of one full year if our promises were not met. We would certainly review this with you to clarify if and when a refund would be available.

In regards to our marketing emails, I would be more than happy to take your email address off of these promotional broadcast lists. Also, we typically respond to emails within 24-48 hours and I'm very sorry if there has been a delay in our team’s response.

Again, our sincerest apologies for the results you saw after using our program. We value and consider all feedback so we can find ways to improve. If you have any questions or would like to share more about your experience with our newsletters and services, feel free to contact our Concierge team. They can be reached at 1-888-384-8339. Alternatively, please feel free to contact our team at [email protected].

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