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  • Report:  #1511120

Complaint Review: Modern Gen Auto - Ft. Worth Texas

Reported By:
Gary - Dayton, Nevada, United States
Submitted:
Updated:

Modern Gen Auto
10100 Hicks Field Road Ft. Worth, 76179 Texas, United States
Categories:
Tell us has your experience with this business or person been good? What's this?

I placed an order on May 4th of 2021. It is now Aug. 18th. and no parts. I have sent no less than a dozen e-mails and 3 phone calls. Each response was different than the previous response. They have blamed the mfr. every time with responses that range from 2-3 weeks to the one I received today, "3-4 Weeks". On one phone call they said they would have the mfr. contact me, and on another, we will have our manager contact you, NEVER HAPPENED!

Today they asked if I "Wanted to Cancel". My response was simple, "I want a refund immediately".

Thier response was "We will submit the cancellation".

In conclusion, they are complete liars. I paid $189 for absolutely NOTHING except lies.



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