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  • Report:  #1372145

Complaint Review: Modern Gen Auto - Fort Worth Texas

Reported By:
terriz68 - Radford, Virginia, USA
Submitted:
Updated:

Modern Gen Auto
109 Aviator Dr Fort Worth, 76179 Texas, USA
Phone:
(888)781-5105
Web:
moderngenauto.com
Categories:
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This company is one of the absolute worst in product quality and customer service.  They do not honor their products and they print false item descriptions on the product pages.  We purchased 2 carbon fiber warning label visor covers for our 2016 Corvette Z06 from Modern Gen Auto because the despription page states:

"If you're sick and tired of looking at those government warning stickers on your sun visors, Modern Gen Auto has a quick and easy solution for you.  Our C7 Corvette Stingray/Z06/Grand Sport 2014-plus airbag warning cover overlays will cover up these ugle sitckers quickly and cheaplySold by the pair, our air bag visor overlays are exactly the size of those garish government warning sickers."

First of all they are not cheap... the pair cost $54.  Second, they are in no way and exact fit.  They are way larger than the labels and in less than 1 hour they began to pull away and produce gaps around where they are sticking to the label. 

 

After contacting the company and exchanging 5 e-mails including pictures of  the ill-fitting items, we were told to submit a request for a refund which was denied because they said it was a custom part (which it was not).  Their pages in no way indicated that they were larger than the labels.  They said they were an exact fit. This is a lie.



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