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  • Report:  #118287

Complaint Review: Mobil Exxon Ommobil - Buffalo New York

Reported By:
- arcadia, Florida,
Submitted:
Updated:

Mobil Exxon Ommobil
mobil.com Buffalo, New York, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
i fueled up during one of the hurricanes in florida due to gas shortages and got a tank full of contaminated fuel cost $625 to fix my car, notified the main company mobil and got the run around for 50 days , I mentioned the word i'll take you to COURT becouse it was taking a long time to get an answer and the claim got denied the next day, great consumer service department they hide from the fact that some stations have had this problem occur.

Steve

arcadia, Florida
U.S.A.


1 Updates & Rebuttals

Steve

Mesa,
Arizona,
Mobil Exxon does not take pride in the quality of their products

#2Consumer Comment

Thu, July 31, 2014

Mobile does not  care about  customers.  They  won't  take  responsibility  if  there  is  something  wrong with their  products:

I  bought  a  5  quart  container  of  Mobil1  synthetic  oil  and  the  container  developed  a  crack  just  from  sitting  for  several  months  in my  garage  cabinet.  it  was  a  total  mess  and  I  only  asked  them  to  replace  the  product.  The  synthetic  oil  obviously  attacked  the  plastic  of  the  container,  it  turned  from  silver  to  yellow.  I  sent  them  pictures  and  offered  to  send  them  the  container  but  they  did  not  want  to  hear  anything  about  the  problem.  (I  guess  they  are  aware  of  it  and  know  that   the  plastic  does  not  withstand  the  synthetic  oil)   

I  will  never  ever  buy  one  of  their  products  again.

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