- Report: #62260
Complaint Review: Miracle Blade - LosAngeles California
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Author Confirmed
Why?
Miracle Blade
P.O.Box 36675 LosAngeles, 90036 California, U.S.A.
Phone:
800-549-9830
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Miracle Blade ripoff fraud business Los Angeles California
I placed an order with Miracle Blade over the phone after watching the TV commercial. Complete order of one (1) set of knives was $39.95. I refused all of the UP-Sale items sales person was trying to sell including $10.00 RUSH Delivery. Sales person advised that my credit card will only be charged one (1) US dollar now and full price of $39.95 +S/H thirty (30) days after I receive the product (6 - 8 weeks delivery).
This morning 06/30/2003 I went online to check my credit card balance and discovered that Miracle Blade charged by credit card $94.80 . " Jun 24 MIRACLE BLADE LOS ANGELES CA $ 94.80 ". What if I have waited for my credit card statement to arrive at the end of July? Miracle Blade would use my money for free!!!??? I sent a message to Miracle Blade through their web site http://miracleblade.com requesting to put $94.80 back to my credit card and cancel my order, as I no longer wish to have business with them. I also disputed this charge with my credit card company.
I will wait and see what will happen. Will update on Miracle Blades customer service.
Alex
Durham, North Carolina
U.S.A.
This morning 06/30/2003 I went online to check my credit card balance and discovered that Miracle Blade charged by credit card $94.80 . " Jun 24 MIRACLE BLADE LOS ANGELES CA $ 94.80 ". What if I have waited for my credit card statement to arrive at the end of July? Miracle Blade would use my money for free!!!??? I sent a message to Miracle Blade through their web site http://miracleblade.com requesting to put $94.80 back to my credit card and cancel my order, as I no longer wish to have business with them. I also disputed this charge with my credit card company.
I will wait and see what will happen. Will update on Miracle Blades customer service.
Alex
Durham, North Carolina
U.S.A.
1 Updates & Rebuttals
Alex
Durham,North Carolina,
U.S.A.
What happened to the rest of my money?
#2Author of original report
Mon, July 07, 2003
On 06/30/2003 around 09:05edt I called Miracle Blade customer service @ 800-549-9830 and spoke with a sweat lady by name of Rose Linda ID#246. I explained to Rose the situation where I was overcharged. Rose explained to me that I have ordered (2) sets of knives, cutting board, and wooden block. I explained that I have only ordered (1) set of knives and refused all of the upsales. I requested to refund full amount of $94.80 back to my credit card and cancel the order. Rose kindly offered to remove all of the items I did not order where I would get a refund of approx $40, as set of knives and delivery would cost around $54. I made myself clear again that I want to cancel my order period. Rose offered $5 discount of my order for inconvenience. I made myself clear where I almost had to spell out "Cancel my order and refund $94.80. Rose advised that refund would take 14 business days. I replied that I want refund to be posted to my account within 24 hours like it was taken from it. Rose said nothing could be done as another department handles the refunds. To make long story short, today 07/07/2003 I checked my credit card account and discovered that Miracle Blade refunded ONLY $69.90 on Jun 30th, Jun 30 Jul 02 MIRACLE BLADE LOS ANGELES CA -$ 69.90. I have asked three times for a full refund and order to be canceled. Why only $69.90 was refunded? What happened to the rest of my money? I will call customer service again this morning at 09:00am edt to find out what happened to the rest of the refund. I will keep this report updated...
