- Report: #281294
Complaint Review: Miracle Blade LLC - Los Angeles California
-
Author Confirmed
Why?
Miracle Blade LLC
PO Box 36675 Los Angeles, 90036 California, U.S.A.
Phone:
800-549-9830
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Miracle Blade, LLC Billed Credit Card 99.80 for 39.90 order. Customer service called me an Idiot Los Angeles California
I ordered a miracle blade set and received it with no problem. I really like the set of blades until now.
On 10/24/07 I went to the web site to purchase a block for the blades for $29.95 + $9.95 shipping. On 10/26/07 my credit card was charged $99.80.
I called the customer service number and the gentleman named John O'Conner, emplyee #6058, told me that if I wasn't such an idiot, I would have seen the check that is automatically put in the buy one set of blades and get one free box. I was only looking for a block. He then told me that I could give the 2 sets of blades away for x-mas presents and laughed, he also told me that I could keep the 2 sets and he would take $20.00 off. I told him that this was not to my liking. I wanted the charges removed. He told me that the order was already shipped and that he would put a return label in the mail for me to send the 2 sets back.
I then asked to speak with a Manager. He stated that there was no-one on the floor.
10/27/08 0915 I called Miracle blade yet again, spoke with a Cathy? who told me that she would put a return label in the mail to me. I asked to speak to a supervisor or manager and she stated that they were all in a meeting for an hour. I gave her my home phone number and she assured me that a manager would call me back within one hour. I gave the manager 4 hours to call me back. They never did. So I called back, spoke with someone named Carl and he stated that the supervisors managers were in a meeting, yeah right 5 hour meeting. He then changed his story and told me that there were none on the floor.
I would not do business with this company ever again. I am also going to notify the Better Business Burearu and anyone else that will listen to me. They should not be allowed to do this to the public. I have notified my bank to put a fraud complaint in against this company and to prevent any further billing from this company.
Jeanne
Tucson, Arizona
U.S.A.
On 10/24/07 I went to the web site to purchase a block for the blades for $29.95 + $9.95 shipping. On 10/26/07 my credit card was charged $99.80.
I called the customer service number and the gentleman named John O'Conner, emplyee #6058, told me that if I wasn't such an idiot, I would have seen the check that is automatically put in the buy one set of blades and get one free box. I was only looking for a block. He then told me that I could give the 2 sets of blades away for x-mas presents and laughed, he also told me that I could keep the 2 sets and he would take $20.00 off. I told him that this was not to my liking. I wanted the charges removed. He told me that the order was already shipped and that he would put a return label in the mail for me to send the 2 sets back.
I then asked to speak with a Manager. He stated that there was no-one on the floor.
10/27/08 0915 I called Miracle blade yet again, spoke with a Cathy? who told me that she would put a return label in the mail to me. I asked to speak to a supervisor or manager and she stated that they were all in a meeting for an hour. I gave her my home phone number and she assured me that a manager would call me back within one hour. I gave the manager 4 hours to call me back. They never did. So I called back, spoke with someone named Carl and he stated that the supervisors managers were in a meeting, yeah right 5 hour meeting. He then changed his story and told me that there were none on the floor.
I would not do business with this company ever again. I am also going to notify the Better Business Burearu and anyone else that will listen to me. They should not be allowed to do this to the public. I have notified my bank to put a fraud complaint in against this company and to prevent any further billing from this company.
Jeanne
Tucson, Arizona
U.S.A.
