- Report: #1521001
Complaint Review: Mint Mobile - internet
-
Author Confirmed
Why?
Mint Mobile
internet, United States
Web:
mintmobile.com
Categories:
Business Rating:
(2)
Tell us has your experience with this business or person been good?
Mint Mobile BEWARE: mint mobile makes it nearly impossible to port a number to a new carrier internet
I have been struggling for over a day to port my # from mint mobile to t-mobile. Mint mobile consistently blocks other carriers from porting numbers.
I have spent at least 15 hours in various chats and phone calls and every time they assure me that it is taken care off or that they'll call me back. It is always an outright lie. They're still blocking me from porting my number and they never call back.
1 Updates & Rebuttals
adam
broomfield,Colorado,
United States
Issue resolved
#2Author of original report
Wed, September 07, 2022
tmobile had a porting center with representatives from other carriers. Ended up resolving the issue with a three way call between mobile, mintmobile, and verizon.
