- Report: #1440930
Complaint Review: MicroSoft - Internet
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Author Confirmed
Why?
MicroSoft
Internet, Philippines
Phone:
I have many telephone num
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
MicroSoft, Don't know but they represented themselves as with MicroSoft. Many different phone #s I am out over $1000 in STEAM and Itune cards I was instructed to buy to pay for the problem with my security and IP address Internet
In January 2018 I was first contacted by someone on the phone saying that if my email is ....... they have been contacted by some international companies and other people that my email address shows me to be requesting monies and other things of these people.
I was very shocked and upset and told them that wasn't me. They said that they were doing this for Microsoft and that I need to fix asap.
After logging on to my pc they told me some instructions that turned over control of my pc to them. This put up some info on screen that I had no idea what it was. Then was told not to shut off my pc until we solved prob. Thinking that they were doing this under the banner of MicroSoft, I trusted them. Now they started "reviewing" problem. Then they hit me with the $200 fee that would solve the problem for good. That did not sound that unreasonable to me. And, then they informed me I could not send a check or credit card.
(There is a lot more detail but my pc keeps shutting off when I type more, I am 75 and have no idea how to get money back, have all the STEAM and itunes cards I bought and receipts and all the different phone numbers that called me.
