- Report: #972159
Complaint Review: Microcenter - Rockville - Rockville Maryland
Reported By:
Jonathan -
Silver Spring, Maryland, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Microcenter - Rockville
Jefferson Street, Rockville, Maryland, United States of America
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Microcenter - Rockville Microcenter does not honor its warranties Rockville, Maryland
The warranties are bogus. My wife bought me a computer with a warranty. It was my understanding that the warranty began when the Toshiba warranty ended. Well, yesterday, I went into Microcenter for service, and they told me that their warranty overlaps or supercedes the Toshiba warranty, so that the the three year warranty I purchased began when I purchased the computer, not when the Toshiba warranty ended.Well, my wife also bought an Asus computer from the same Microcenter Rockville Store, with the same warranty. When she took her computer in for service, they told her the warranty did not begin until the Asus warranty ended.I will not buy from Microcenter every again.
1 Updates & Rebuttals
MC Customer Relations
Hilliard,Ohio,
United States of America
MC Customer Relations
#2UPDATE Employee
Thu, November 29, 2012
Hi,
I would love to talk with you about this issue. If you could email me details about what happened and your contact information to [email protected] I would love to help out.
I hope to hear from you,
Customer Relations
Micro Center
