Gary
Washington,#2Consumer Suggestion
Mon, October 11, 2004
Here's are techniques I have used in the past. Both are effective for 800-number collection agencies. There are two categories of response: 1. Calling back during business hours: Be VERY POLITE and talk REAL SLOWLY. When interrupted, lecturing them about courtesy and business manners. Put down the phone for "interruptions." Leave the line open until they hang up. Call back and repeat the process. The point is to waste their time and rack up their phone bills. 2. Calling back after business hours: Leave a LENGTHY message describing your side of the story, talking SLOWLY. Be very polite. Do this several times in one evening. At the conclusion of the last message, hit the "hold" button. Then turn in for the night. The principles at work here: 1. WASTE THEIR TIME 2. JACK UP THEIR PHONE BILLS
Paul
Anaheim,#3Consumer Suggestion
Fri, October 01, 2004
Why not just hang up? Or, put the phone down on a table and go watch TV! Why do you always call back? Does he twist your arm over the phone and make you call him back? Just hang up! Or, set the phone down and walk away. They'll get the message real quick!