Complaint Review: Mentor Partners TRUSTED Business | Ripoff Report Verified Safe™ …businesses consumers can trust. Mentor Partners’ activities are focused on investment and consulting origination. Mentor Partners’ value proposition rests in their perspective as former managers and CEOs to multiple different companies across multiple industries. Mentor Partners offers a flexible menu of services that enables them to be a good mentor including their patented StatTrader network. - East Greenwich Rhode Island

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Mentor Partners joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike. Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST



Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Mentor Partners approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Mentor Partners did just that.



MENTOR PARTNERS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" Mentor Partners’ activities are focused on investment and consulting origination. We begin by thinking of all prospects as potential buyouts for investors and/or companies we manage or introduce; and then, if necessary, we offer consulting or “mentoring” support where we can help directly; or once again, introduce others that will cater to a more specific need. Our value proposition rests in our perspective as former managers and CEOs to multiple different companies across multiple industries. We are also experienced deal doers, both within and outside of companies, which gives us an edge when it comes to understanding strategic synergy, and it provides insight into positioning clients for the right investors and/or companies. We offer a flexible menu of services to enable us to be a good Mentor, including our patented StatTrader network in which we profile our clients anonymously so that a network of companies, sponsors and advisors can reach out to help you too. See the Mentor Founder pitching StatTrader here www.stattrader.com.

WHY MENTOR PARTNERS IS BETTER THAN THEIR COMPETITORS

” Mentor does not use a cookie cutter template like many other M&A support firms. We take on very few clients. Your company must operate within our targeted sectors and/or must have a general or specific need in which we can provide a positive outcome. That is, we either know the domain/function; or, we can connect you to those that have the right expertise. The Founder of Mentor often talks about the movie “Jerry McGuire” as being inspirational. Jerry’s firm was founded on the concept of fewer clients and more love. Mentor is open to helping people and companies. And if we don’t feel we can help, we tell you, and we will only try to help if our compensation is based on successful result, as determined by you.

MENTOR PARTNERS – STATEMENTS FROM THE FOUDER – STEVE LEGRAW

" Mentor was founded based on a comment made to me by the CEO of a client I helped turn around right after I got out of business school. He said Steve, running a business is a lonely experience, you feel like you live your life on the head of pin. You have been a good partner and Mentor to me, I did not feel alone when you began to help. This stayed with me. Several years later, and after having been a CEO myself a couple of times, I felt qualified and desirous of starting this firm called “Mentor Partners.” Please check us out and maybe we can help you.

"We focus on companies doing $5-100 million in revenues. Our industry focus is on the backbone of commerce, such as vale added manufacturing, sourcing, distribution, fulfillment and logistics. We veer from the “backbone” with our interest in consumer products, when a diverse portfolio can be demonstrated and a specific nice is clearly defensible. "

At Mentor Partners we pride ourselves in using the highest quality SERVICE.

We achieve quality by providing a specific sequence of service offerings. Our policy is to begin by informing clients about any interest we have in buying their business. We also immediately indicate if their business is not in a sector we target. For instance, we do not solicit buyouts within the retail, technology or applied science sector and we do not invest in start-ups. When we provide a control or buyout indication that does not proceed (or is never tendered), we will often subsequently provide a consulting proposal. After we have proceeded to provide consulting services, our policy is to make that client ineligible for a buyout or investment offer. This sequence provides a check and balance procedure over conflicts of interest. "

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Mentor Partners is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Mentor Partners and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Mentor Partners a positive Rating. Mentor Partners made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM MENTOR PARTNERS

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Mentor Partners is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Mentor Partners is dedicated to customer satisfaction Mentor learned from a former client that they were unsatisfied with the actions of a former representative of Mentor Partners. We know from the complainant’s emails that he is complaining because, he says, this former affiliate is a partner in Mentor. We have not denied that one of the parties to the transaction is a former partner in the affiliate known as Mentor Capital Partners. We have yet to hear what the complaint is about Mentor Partners, which was the subject of the engagement, not Mentor Capital Partners. I am not aware of any harm that Mentor could have caused from this expired engagement, which was created by this former affiliate when he was with Mentor Partners. Mentor never collected any fees or received any remuneration as part of the engagement, and it had long expired when this investment by another entity was made. As of this writing, this person has refused to speak with Mentor; and, he has now denied (in emails) posting any complaints on RipOff Report. And although Mentor knows of no damage it could have caused, we stand ready to hear the complaint so the we can improve our policies and/or create a policy to protect against its occurrence in the future. We are committed to quality and to ethical business practices. Mentor Partners receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that Mentor Partners will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Mentor Partners, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call Mentor Partners directly at 617-835-8120.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Mentor Partners or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Mentor Partners meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Mentor Capital Partners.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Mentor Capital’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers



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• Expose wrongdoing
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ED Magedson: Founder - Ripoff Report

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..