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  • Report:  #1392108

Complaint Review: Melaleuca - Nationwide

Reported By:
JoJo - Stafford Township, New Jersey, USA
Submitted:
Updated:

Melaleuca
Nationwide, USA
Phone:
1 800- 282- 3000
Web:
WWW.Melaleuca.com
Tell us has your experience with this business or person been good? What's this?

 I was informed to join this company by hear say for ninety nine cents! When I joined I watched their videos to get discounts on their products! They decided to send me sixty seven dollars worth of stuff. That I never ordered! I did not know w hat they sent me till I received an email to my email address! I called them. They told me what they sent me! They had already took the money out of my account with out my acknowledgement or authorization! They took the money out before I received their stuff! The month was not even over yet for their ninety cent to join. I was zapped with sixty seven dollar ! They skimmed my bank account! I feel I was scammed! These people are rip off artists.



1 Updates & Rebuttals

Andrew

South Plainfield,
New Jersey,
United States
Didn't you sing a form to be a memebr

#2REBUTTAL Individual responds

Wed, May 05, 2021

So sorry you feel that way.  iv been a customer shopping for over 20 years on a monthly basis.   I would tend to think you got a membership and perhaps did not understand the order system for a preferred customer.  Unfortunately it happens.   Maybe your friend did not explain it or you did not hear it.  BTW they would not send you an order unless you forgot to order at month end.  So I bet the charge was around the 3rd of the new month.   Makes sense what happened.  Its simple to make it right.  call the company and tell them you want a refund AFTER you send back the products or better yet use them as they really work and are a good deal.   

You must close your account in writing or you will continue to remain a preferred member and get a 30-40% discount vs non member pricing.   just call them for an explanation.  So sorry. 

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