Complaint Review: Melaleuca - Idaho Falls Idaho

I am a former customer in the process of becoming a customer again. Now granted, those you who make statements about their experience with Melaleuca certainly have the priviledge to do so -- my issue is tell the truth in light of the policies of the company and the customer agreements that you signed in person or through a secure website. I believe as I read your experience and read some others, they all have a common fact in mind -- you have chosen to forget the customer agreement you signed online or in person and what the New Horizons presentation explained about the company. Further most of the complaints I read talk about overpriced products and yet if you did a comparison of the products you were using before and I suppose are using again after cancelling your customer agreement, you would see the cost per use is in my mind much much better than the products from your local retailer. I felt it was important to state facts while some continue to make misleading statements about Melaleuca.

Just a guess, but some card issuers like Citibank offer one-time-use card numbers on your regular Visa or MasterCard. It's usually offered for online purchases so that the vendor, if disreputable, cannot drain your credit card account, but I wonder if you can't do the same with other vendors like MLM vendors. Beats using your debit card where they have access to your cash. There is something telling about an organization that makes it difficult for someone to either return merchandise for a refund and/or cancel one's enrollment. Why is it deemed appropriate to make it so burdensome for people to get out of a Melaleuca (or other ) commitment? Someone wrote their contracts a certain way and they are enforcing them - but why? Clearly, it's very lucrative, but it's also caused great pain for too many people. Many salespersons on this site have very smugly repeated that the purchasers have signed the contracts, so they damned well should live up to them and stop complaining, etc. These contracts are creating real financial hardships, and when people try to extricate themselves, as we've seen, they've often had great difficulty. Some people have characterized the "back-up" order as a some kind of a favor - if you forget to order one month, an order will be put in for you so that you get your commission. It's clever, but if people really love it and use it, and are not frontloading it, they'll order it spontaneously. I like (even love) my perfume, soap, detergent, make-up, shampoo, pet food, etc., but I will NOT sign a contract giving those companies access to my credit cards and bank accounts in exchange for letting me have access to it for any reason. Why should you? And however you feel about Wal-Mart & Target, they don't have their hand in your pocket the same way companies using this business model do. "Shopping in your own store" is not all it's said to be.

First off I want to say to Lauren and all the others who have posted a rebuttal defending Melaleuca WHOOOOO!h*o! You Go! I support you all 100% and I have only been with the company for a short amount of time and already have that much confidence in it. Anyone who wants to bad mouth what I say thats fine too that is entirely up to you, but I will tell you that I will never see it because this is my first and last rebuttal or post period because everything posted here from for or against is totally heresay and no one could ever make an educated decision about anything said on this website so come here to trash any company or any person that you want but I don't suggest that if you are here to make an informed decision about ANY company that you take any ones word for it. I suggest that you look at reliable sources. All those who have posted negative things about melaleuca about back-up orders and about 35 pts that all of these things should have been clearly explained to you before you signed and if they were not that doesn't give you right to blame the company because in what short time that I have been with the company it has been drilled into my head and every other marketing executive that listens to the training calls that you are to explain these things before hand and we are also told not to exaggerate about ANYTHING!!! So if you have had problems the company is clearly not to blame and may I suggest to the others that feel as I do about Melaleuca that we need not waste our breath on these people because it is clear that they are going to believe what they want to believe any way so why waste such precious time on them. So I encourage you all that you make the last rebuttal you made your VERY last one and join me and let the naysayes have this website. There is NOTHING but trash here anyway. So to all naysayers have your opinion and I will have mine and trash whoever and whatever you want because from this point on you may have this site and all the trash that is in it. So Long All,

I have been with Melaleuca for almost two years. I have never stock piled any of my products or had to order anything before I needed it. I also don't use the vitamins. I read all this talk about how horrible the business is but have any of you ever thought how much money it takes to start a business? My Sister started a Moonwalk business and has spent more than 40,000 dollars. With buying all the merchandise and advertising. She is out in the hot sun every weekend putting these things up and taking them back down. Everyone comes on here to complain how hard it is. Come on people. YOu have to buy a purchase every month of 35 product points which is about 65 dollars a month. I seem to be able to do that of of a firefighter salary.If you want to star the business then yes you are going to have to talk to people. Most business are like this. They involve talking to other people. I don't make alot but What I do make pays for my products. Whick is fine for the little bit of work I did, Sitting at home taking care of my kids. NO I don't have a huge phone bill because I would have the unlimited long distance anyway. Yes I buy leads which amount to about 20 dollars an month. I spend that eating out. I don't drive any where which saves me gas. Have yall seen the gas prices. And if I ever get a back up order it is not a bunch of stuff they pick out I called them and had them set up one with stuff that I chose to receive. Not eveyone is going to like everthing. I have had bad experiences with lots of major stores. They don't always have the best customer service or the best employess but that doesn't make the whole store horrible. YOu need to try something for your self. Don't believe all the negative or possitive replys. Make up or own mind.

I was a member of melaleuca for some-odd months before cancelling. I did like the products. I was not interested in the business or the money making, ever. My only problem is the monthly requirement of points. People say that they are only buying the same things they'd buy at other stores. But the products ARE concentrated, you do use less, meaning you need to buy them LESS often. Definitely not monthly. I think the only people who can make the monthly purchases are the ones taking a LOT of the vitamins. So yes, in the long run the items are more concentrated, so you're paying less per use, but forcing you to buy so-much monthly has you spending more money in the long run. For example, the bottle of shampoo the person above mentioned. You pay, what, $7 for the shampoo, its worth MAYBE 3 points (out of 35 required for a simple customer, 75 for a director). It's concentrated, it's supposed to last longer. It DOES last longer. However next month comes, and you HAVE to buy something. You end up buying more shampoo because you'll need it later on. You end up stock piling stuff and never catching up. As I said, I like the products. I'd still be a member if I wasn't required to purchase so much. Oh, and sidenote: I was pretty peeved when they made the big deal out of how the vitality pack went from $22.99 to $19.99. They conveniently didnt mention that they dropped the point value from 21 to 15. 21 is a lot closer to the 35 point requirement than 15. What can you find for the $3 that you saved that will get you the 6 points you lost? That came off as quite a not-so-customer-friendly move.

I love the stuff and no I don't make big bucks fast and don't plan to to be honest I'm to d**n lazy to make any money at this kind of work I hate talking on phones and I hate getting up before 1 or 2 pm {I don't go to bed till 6 am or later} I worked my butt of at time in up to three jobs to raise my kids I wish this would of been out there then I would of jumped on it in a heart beat instead of feeling like more of my paycheck was going to a baby-sitter! Yes their stuff does seem like it cost more to begin with but it sure goes a lot farther the the store bought and I love the smell of it.I use it and will continue to until the time comes that I can no longer do that on my S.S. income. I have been using the same bottle of shampoo for three months and it is still almost full. Their stuff is very concentrated Kelly, Roger, & the Bosses "There are few things in life more heartwarming than to be welcomed by a cat."

I'm laughing almost as I write this. I wanted to ask you...are you researching Melaleuca as a potential business? Because you certainly seem to have a lot to say about it (albeit negative), a lot of questions, and you've posts on just about every section of this site, trying to blow Melaleuca to pieces, yet you've never even been in the business or used the products???? Hmmm...enough said.

Well, Gary, since you asked, my income is around $300.00-$350.00 a month, and yes, it is very part time. In reference to the hours each day I work (20-30 minutes, 4 times a day), 10am I call the Eastern and Central time zone people who requested mornings. 12 pm I call Pacific and Mountain time zoners who requested mornings. 4pm I call Eastern/Central who requested afternoons, and 6pm I call Pacific/Mountain who requested afternoons. I generally do not call in the evening, unless I am unable to call at another time during the day, or if someone tells me to call them later in the evening. I failed to mention how many days a week I work my business. My main days (dialing) are Tuesdays and Thursdays. I do not work weekends, as my husband is home all day on weekends, and I enjoy family time with him and the kids. This is my secondary income, so it's treated as such. Now, if I worked more often at my business, then I imagine my pay check would be more. For those who are willing to work hard, and be persistant, the rewards are plenty. As for me selling the product? No. Nor do I encourage people to sell them. Being or recruiting a distributor is against the rules. We recruit customers who buy directly from the company. We sell nothing. We take no money. No inventory for us, except for what we need for our own personal use. I've simply switched stores, and I get a check for referring people to do the same, as well as help them start their own business. As for the biggest check, so far it has been $357.48, and I'm certainly not complaining, because it's been more than enough for a secondary income (hubby makes about $500+/week take home). I would also like to state that I did not join up as a business builder. I joined as a customer. After trying the products, seeing how they work, and loving them, I decided to build a business after completing my training. I decided that this is something I would enjoy doing, and have so far. I hope I have answered all questions, and I would also like to state that this is not a get rich quick thing, but there are some who have made Exec director in 6 months, Others never see director. The pace is up to the person. If you are driven enough, you will succeed. If you stop dialing after 5 or 6 "not interested" people, then obviously.. you will go nowhere.

just Curious, How much do you make at this Business? It seems that you buy the product and pitch people to join, Do you ever sell the product? What was your biggest check?

The products of melaleuca do seem overpriced at first glance, but when you look at the cost per use, they are MUCH cheaper. I can give a personal reference on that. I used to use All laundry detergeant, a 100oz bottle. Out of this bottle I would get 20 loads (the cap you measure with = 5oz). I do about 1-2 loads a day including baby clothes, towels, work clothes, etc (family of 4). That bottle would last me about 2 weeks if I really pinched it. Now, I use the 96oz bottle of Melapower, and I get 96 loads out of it (1/8 cup measuring pump = 1oz). I have had the same bottle of laundry detergeant for over a month now, and it's about half used. So... how exactly am I spending more using melaleuca? I'm not. The products last longer (and hence cost less) because they are concentrated. (also, the most I have spent a month so far is $58.00 after S&H and tax) You should know this from personal experience, you say you used them for 4 months. As for long distance, you should have known when they said "work from home using internet and phone", that you would be required to make alot of phone calls.. afterall.. you get interlet leads from all over the country, some international. Your business line IS tax deductable, therefore, you should get all of it back. Same goes for the product orders, since they're required. As for melaleuca taking time away from you and your family: This is a business, not a hobby. Had you been working away from home, that time would also be spent away from your family. The thing I love with melaleuca is, you set your OWN hours. I spend 20-30 minutes at a time dialing, 4 times a day. Then it takes 30 minutes for the overview, in which I can place the phone down and play with my kids (or cook dinner/clean/whatever) while the "potential customer" listens to the call. It has taken no time away from my family, just my tv time, which.. I can do without. Most training calls take place in the evening (my organization, anyway), when my kids are asleep. As for the cancellation, You signed the contract that stated how to cancel. You signed it, therefore agreeing. Therefore, please do not try to blame Melaleuca for this. You agreed to it, and now there's a problem? Not much sense in that. This business is not for everyone, but once again, that is not the fault of the company. Everyone's situation is different, you are obviously not melaleuca material, and I am sorry for you. Your enroller should have pre qualified you before bringing you to a business overview, or her time/yours would not have been wasted, and you would not be so upset with melaleuca. PS. your leads are tax deductable also, goes under advertising.

The products of melaleuca do seem overpriced at first glance, but when you look at the cost per use, they are MUCH cheaper. I can give a personal reference on that. I used to use All laundry detergeant, a 100oz bottle. Out of this bottle I would get 20 loads (the cap you measure with = 5oz). I do about 1-2 loads a day including baby clothes, towels, work clothes, etc (family of 4). That bottle would last me about 2 weeks if I really pinched it. Now, I use the 96oz bottle of Melapower, and I get 96 loads out of it (1/8 cup measuring pump = 1oz). I have had the same bottle of laundry detergeant for over a month now, and it's about half used. So... how exactly am I spending more using melaleuca? I'm not. The products last longer (and hence cost less) because they are concentrated. (also, the most I have spent a month so far is $58.00 after S&H and tax) You should know this from personal experience, you say you used them for 4 months. As for long distance, you should have known when they said "work from home using internet and phone", that you would be required to make alot of phone calls.. afterall.. you get interlet leads from all over the country, some international. Your business line IS tax deductable, therefore, you should get all of it back. Same goes for the product orders, since they're required. As for melaleuca taking time away from you and your family: This is a business, not a hobby. Had you been working away from home, that time would also be spent away from your family. The thing I love with melaleuca is, you set your OWN hours. I spend 20-30 minutes at a time dialing, 4 times a day. Then it takes 30 minutes for the overview, in which I can place the phone down and play with my kids (or cook dinner/clean/whatever) while the "potential customer" listens to the call. It has taken no time away from my family, just my tv time, which.. I can do without. Most training calls take place in the evening (my organization, anyway), when my kids are asleep. As for the cancellation, You signed the contract that stated how to cancel. You signed it, therefore agreeing. Therefore, please do not try to blame Melaleuca for this. You agreed to it, and now there's a problem? Not much sense in that. This business is not for everyone, but once again, that is not the fault of the company. Everyone's situation is different, you are obviously not melaleuca material, and I am sorry for you. Your enroller should have pre qualified you before bringing you to a business overview, or her time/yours would not have been wasted, and you would not be so upset with melaleuca. PS. your leads are tax deductable also, goes under advertising.

The products of melaleuca do seem overpriced at first glance, but when you look at the cost per use, they are MUCH cheaper. I can give a personal reference on that. I used to use All laundry detergeant, a 100oz bottle. Out of this bottle I would get 20 loads (the cap you measure with = 5oz). I do about 1-2 loads a day including baby clothes, towels, work clothes, etc (family of 4). That bottle would last me about 2 weeks if I really pinched it. Now, I use the 96oz bottle of Melapower, and I get 96 loads out of it (1/8 cup measuring pump = 1oz). I have had the same bottle of laundry detergeant for over a month now, and it's about half used. So... how exactly am I spending more using melaleuca? I'm not. The products last longer (and hence cost less) because they are concentrated. (also, the most I have spent a month so far is $58.00 after S&H and tax) You should know this from personal experience, you say you used them for 4 months. As for long distance, you should have known when they said "work from home using internet and phone", that you would be required to make alot of phone calls.. afterall.. you get interlet leads from all over the country, some international. Your business line IS tax deductable, therefore, you should get all of it back. Same goes for the product orders, since they're required. As for melaleuca taking time away from you and your family: This is a business, not a hobby. Had you been working away from home, that time would also be spent away from your family. The thing I love with melaleuca is, you set your OWN hours. I spend 20-30 minutes at a time dialing, 4 times a day. Then it takes 30 minutes for the overview, in which I can place the phone down and play with my kids (or cook dinner/clean/whatever) while the "potential customer" listens to the call. It has taken no time away from my family, just my tv time, which.. I can do without. Most training calls take place in the evening (my organization, anyway), when my kids are asleep. As for the cancellation, You signed the contract that stated how to cancel. You signed it, therefore agreeing. Therefore, please do not try to blame Melaleuca for this. You agreed to it, and now there's a problem? Not much sense in that. This business is not for everyone, but once again, that is not the fault of the company. Everyone's situation is different, you are obviously not melaleuca material, and I am sorry for you. Your enroller should have pre qualified you before bringing you to a business overview, or her time/yours would not have been wasted, and you would not be so upset with melaleuca. PS. your leads are tax deductable also, goes under advertising.