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  • Report:  #186289

Complaint Review: Melaleuca The Wellness Company - Idaho Falls Idaho

Reported By:
- Hastings, Nebraska,
Submitted:
Updated:

Melaleuca The Wellness Company
melaleuca.com Idaho Falls, 83402 Idaho, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been using Melaleuca products of 6 months, but I have only been a preferred member of a month.

Melaleuca uses bad chemicals in some of their products. It is a chemical called Cationic Surfactant it has been linked to Kawasaki syndrome this is a disease that affects small children. Some of the long-term side effects are coronary artery dilatations and aneurysms. Kawasaki syndrome is a leading cause of acquired heart disease in the United States.

As soon as I found this out I called Melaleuca The Wellness Company. I told the lady I was looking for a specific chemical it is called Cationic Surfactant. Do you use it? She said YES. I asked what is it in? She told me it is in their tough and tender and their Mela power. I explained that the reason I was asking was I found out it has been linked to Kawasaki syndrome. She told me she knew. I asked her if it was in any other products. She very rudely asked me like what. I said I don't know any other product. She said no and hung up.

Melaleuca does not warn you of these chemicals and you cannot read them on their products. They know it is in there yet they don't let us know.

Their motto is the Wellness Company. I do not feel that using this chemical is promoting wellness. They also use dye in most of their products. Since my children are allergic to red dye there are many products we cannot use.

I guess my big complaint is they do not list their ingredients on their products. So we as consumers have to trust that they know what is best for our families.

Stephanie

Hastings, Nebraska
U.S.A.


2 Updates & Rebuttals

Nancy

Corpus Christi,
Texas,
U.S.A.
What's your source?

#2Consumer Comment

Wed, October 25, 2006

To Stephanie in Nebraska: You've left me mystified! If Melaleuca doesn't list ingredients on their products, as you say, then how do you know what's in their products??? What credible source do you have to back your claim that surfactants and dyes are used in Melaleuca's products?


Lorinda

Edmonton,
Alberta,
Canada
Gross Misinformation

#3Consumer Comment

Tue, October 10, 2006

I became a member of this site specifically to respond to this post. I stumbled across it while searching for other information about Melaleuca, and at first found the post alarming, to say the least. However, as I consider myself to be an informed and educated woman, I feel it's prudent to do the research and not believe everything I read. (I mean, really... otherwise I'd still be waiting for Bill Gates to send me a cheque, still believe Walt Disney was cryogenically frozen, and still be chomping down on mutant chickens at KFC.) But, I digress. I did check into your claims of Melaleuca products containing cationic surfactants and their link to Kawasaki Syndrome (or Disease). First, let's discuss cationic surfactants. What is a surfactant? The definition at scienceinthebox states, "A surfactant or surface active agent is a substance that, when dissolved in water, gives a product the ability to remove dirt from surfaces such as the human skin, textiles, and other solids. In more technical terms: -they enable the cleaning solution to fully wet the surface being cleaned so that dirt can be readily loosened and removed. -they clean greasy, oily, particulate-, protein-, and carbohydrate-based stains. -they are instrumental in removing dirt and in keeping them emulsified, suspended, and dispersed so they don't settle back onto the surface being cleaned." Surfactants are also known as wetting agents or foamers. Cationic surfactants specifically are found in 3 different categories. In fabric softeners - to provide the softness - in laundry detergents - to remove stains - and in household cleaners - to sanitize and disinfect. (I'm just guessing here, but I bet that asking if cationic surfactants are an ingredient in Melaleuca products would not receive the response as you indicated because there are multiple kinds.) Second, Kawasaki Disease: According to the Kawasaki Disease Foundation (kdfoundation.org) Kawasaki Disease (KD) is "a disease that primarily affects young children. It is characterized by an inflammation of the blood vessels throughout the body. About 75 percent of patients are under 5 years old, but it can affect older children, teenagers, and babies as well. KD is more common in boys than girls, and the majority of cases are diagnosed in the winter and early spring. KD gets its name from Tomisaku Kawasaki, a Japanese physician who first described the illness in medical literature in 1967..." This site (and others) go on to state that the disease is rare - but yet, completely treatable with only one to five percent of patients developing coronary abnormalities. It is also stated that there is NO KNOWN CAUSE for this disease, and thus no preventative measures can be taken. That being said, I would love to hear what your sources were for linking surfactants to KD. It bothers me when people believe such blatant misinformation and/or outright lies. In this day and age, and with such fabulous research tools as the Internet, we should be more informed. Using the Internet to spread rumors, hoaxes and scams is a waste of everyone's time, IMHO. But hey... if you believe all the hype, I know a wealthy man in Nigeria who needs some help moving his cash. He'll pay you millions...

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