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  • Report:  #992931

Complaint Review: Mediacom Cable - Internet Internet

Reported By:
Lake Co. madness - Lucerne, California, United States of America
Submitted:
Updated:

Mediacom Cable
Internet, 95458 Internet, United States of America
Phone:
1-855-mediacom
Web:
www.mediacomcable.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Mediacom cable in Lake Co. sucks eggs.  The cable repeats the channels to make you think you have a lot of channels, and you don't get any of the channels they tell you, you get.  The internet never stays connected for more than ten minutes.  I don't know how they stay in business with the service reps who don't have an answer for anything and then put you on hold until you hang up (45min later).  The service stinks, the customer care stinks, and the company need to be totally revamped.


1 Updates & Rebuttals

Mediacom Support

Middletown,
New York,
USA
Service

#2UPDATE Employee

Tue, January 22, 2013

The level of service in which you received is no what we expect our customers to receive. I will be happy to look into these issues. Can you send us an email to [email protected] with your account or phone number so we can look into this for you?

Tim
Mediacom Social Media Team

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