- Report: #1506
Complaint Review: MCI - Arlington Virginia
-
Author Not Confirmed
Why?
MCI
Arlington, Virginia, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MCI Switches Payment Method without permission and Double Bills for Novermber 1999
In November 1999 MCI began billing me Directly (I never requested this) At the same time I had just paid an exremly large bill ($1000) which I checked as accurate paid through my local carrier.
The next month I got a bill from MCI saying I still owed them a ton of money from past due. I have tried to call them numerous times and Have gotten bounced back and forth as many as 7 times from one group to another never getting any resolution. One group says I'm up to date the other says I owe and never the twain shall meet. This happened with my wireless bill exactly the same. A bill that was paid comes back as not paid and one group says I'm up to date and the other says I'm not.
I have been on hold for as long as an hour. I think I will cut off my service and never deal with them again.
The next month I got a bill from MCI saying I still owed them a ton of money from past due. I have tried to call them numerous times and Have gotten bounced back and forth as many as 7 times from one group to another never getting any resolution. One group says I'm up to date the other says I owe and never the twain shall meet. This happened with my wireless bill exactly the same. A bill that was paid comes back as not paid and one group says I'm up to date and the other says I'm not.
I have been on hold for as long as an hour. I think I will cut off my service and never deal with them again.
Featured Reports
Reports & Rebuttal