- Report: #28155
Complaint Review: MCI Worldcom Wireless - Internet
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MCI Worldcom Wireless
MCIWorldcomWireless.com Internet, U.S.A.
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MCI Worldcom Wireless Show me the Bill, I'll show you the money! ripoff business from hell Internet
I signed a one year contract with MCI in May 1999. I received the first bill and paid promptly but after that no more bills came. i called in regularly requesting statements but they always had a problem with their computers being shut down or their network being upgraded.
i paid what they stated i owed over phone calls until one day they stated that my balance was over $3000. It turned out that they were billing me based on a 100 minute plan instead of the 500 minute plan and i requested that this error be adjusted. However my friend went and paid $3200 without us ever receiving an itemized statement and requested the service be terminated on the one year anniversary - May 18, 2000.
We paid what they stated was the full amount owed and then late last year they begin sending me bills for over $1000 for service and a beeper which i never received and they even admitted was never activated. I requested an itemized statement and they agreed to send it but that was months and months ago.
When they threatened to put my account in collections in March 2002 I threatened to sue but nothing has happened. I have requested itemized statements over 5 times and all they say is that they were printed and sent but I NEVER receive them.
All I receive are the bills and now they have transferred my account to the collection agency for $658.50 because i have unfortunately continued to pay even though i NEVER received an itemized statement only to protect my credit. This is so unfair!
i am taking them to small claims court but i feel that there should be a class action suit filed against this company who has no doubt no only cheated me out of money but hundreds and maybe thousands of other consumers!
Liana
Bronx, New York
i paid what they stated i owed over phone calls until one day they stated that my balance was over $3000. It turned out that they were billing me based on a 100 minute plan instead of the 500 minute plan and i requested that this error be adjusted. However my friend went and paid $3200 without us ever receiving an itemized statement and requested the service be terminated on the one year anniversary - May 18, 2000.
We paid what they stated was the full amount owed and then late last year they begin sending me bills for over $1000 for service and a beeper which i never received and they even admitted was never activated. I requested an itemized statement and they agreed to send it but that was months and months ago.
When they threatened to put my account in collections in March 2002 I threatened to sue but nothing has happened. I have requested itemized statements over 5 times and all they say is that they were printed and sent but I NEVER receive them.
All I receive are the bills and now they have transferred my account to the collection agency for $658.50 because i have unfortunately continued to pay even though i NEVER received an itemized statement only to protect my credit. This is so unfair!
i am taking them to small claims court but i feel that there should be a class action suit filed against this company who has no doubt no only cheated me out of money but hundreds and maybe thousands of other consumers!
Liana
Bronx, New York
1 Updates & Rebuttals
H
San Francisco,California,
It's not about the money, it's about how they do business
#2Consumer Suggestion
Fri, August 30, 2002
My account was also transferred into collection for $150. It's not about the money, it's about how they do business. It's unacceptable! I didn't received any bills from them for the past 10 months after I closed my account and why all the sudden into collection? I believe something must be done here. I wrote an email to ABC today too. I couldn't find any info about class action lawsuit against them.
