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  • Report:  #1293142

Complaint Review: Mattress Firm - Baytown Texas

Reported By:
Beth - Dayton, Texas, USA
Submitted:
Updated:

Mattress Firm
8608 Hwy 146 Baytown, 77523 Texas, USA
Phone:
281-573-9350
Web:
Mattressfirm.com
Tell us has your experience with this business or person been good? What's this?

We recently bought a Sterns & Foster Split Extra Long Emelia ROse mattress for $4549.99. The sale person told us we could exchange the mattress until we found on which my spouse could sleep on. When we decided we need to try something else we went to the store & we were told we could not exchange for a different mattress because we waited to long.

We gave up & purchased another mattress from a trusted company only to find out that the mattress sold to us first would not work on a adjustable bed frame be it had a built in inner spring section which will not work on a adjustable mattress frame.

Can you suggest anything we could do to reclaim some of the loss!



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