- Report: #1469560
Complaint Review: Matilda's Mouse Antiques Valley Center CA - Valley Center California
Reported By:
Tricia -
Fallbrook, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Matilda's Mouse Antiques Valley Center CA
29200 Miller Road Valley Center, 92028 California, United States
Phone:
760-505-4586
Web:
29200 Miller Road, valley center, ca
Categories:
Business Rating:
(0)
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Matilda's Mouse Antiques, Valley Center CA Cant get money returned for item I declined to purchase Valley Center California
I have shopped Matilda Mouse several times. I met the owner Marla and her sales gal Belinda. In May 2017 to view items early. I wanted to buy an arbor with seats built into it. They could not/would not hold and told me to come next day at opening. I did. However, there was already a sold sign on the arbor.
I was told it was on a 2 hour hold policy. No deposit had been given and the woman had gone out for coffee. Sounded like she was still making up her mind.
I shopped.
The woman did not return. Sales person Belinda said it is now available for sale. I asked how much was delivery Belinda said she did not know whe would check with owner Marla. I waited. Marla not available. Sales people very protective of Marla as she was going through some very stressful personal issues.
As I am 20 minutes away I told sales girl I will pay for item and wait for you to call me with delivery fee. She looked at arbor marked 299 Oh know thats not the right price it is 399. I paid her in cash . I never got a phone call regarding delivery fee. Finally after calling and calling I reached Belinda and she told me delivery was $125. I told her that is too much for the short distance and on top of raising price from ticketed price a hundered dollars. I declinded to purchase the item and told her I needed a refund.e She needed to talk to Marla.
This went on for weeks. Meanwhile my mother with alzheimers was going down hill. I was dealing with doctors and trying to get her into a nursing home as I was getting to the point I could not manage her anymore --she had lived with me for 6 years.
Still no contact with owner --my only connection Belinda.
My mother died in August. We were relocated out of state. I called and called and got no response. Called Belinda no response.
Finally Belinda texts me and says property sold, new owners coming in. Nothing since.
Now I am trying to contact new owners Mr Mrs Myers. Meanwhile I am out 399.00 plus tax. I have no idea what happened to the arbor.
Hopefully the shop called the lady who wanted it in the first place --if she wanted to pay 100.00 more than the price marked on the item plus an exhorbitant delivery fee.
Frustrated
