- Report: #8026
Complaint Review: MathSoft Engineering & Education Inc. - Cambridge Massachusetts
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Author Confirmed
Why?
MathSoft Engineering & Education Inc.
101 Main Street Cambridge, 02142-1521 Massachusetts, U.S.A.
Phone:
617-444-8000, FAX 617-444
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
MathSoft Rebate Rip-off! UPC Ineligible?
I purchased StudyWorks Science Deluxe that had a $20 Rebate with the purchase of StudyWorks Math Success. There was no mention of a particular UPC required, yet I received notification from the Fulfillment House at PO Box 15801, Scottsdale, AZ 85267-5801 stating that "The UPCsymbol or proof of purchase tab you submitted is not valid for this promotion."
Pam Wolf at MathSoft is aware of the predicament but I have not had any results to date. Rebates are a rip-off. I believe that Fulfillment Houses only make money by not paying the contractual amounts.
Pam Wolf at MathSoft is aware of the predicament but I have not had any results to date. Rebates are a rip-off. I believe that Fulfillment Houses only make money by not paying the contractual amounts.
3 Updates & Rebuttals
#20
Thu, March 28, 2002
I spoke with Pam Wolf again and they admitted that there had been a screw-up by their fulfillment house, Continental Promotions. I told her how much time and phone calling I had done and needed to be reimbursed for that aggravation. She sent a check only for the rebate and said they could not pay the $30 additional demanded. Now because I have to spend even more time and make even more phone calls, I will need $20 more, plus 20% for inconvenience (interest lost, etc.), totalling $60. The longer this takes and the more time and effort I put into this, the more I will need to demand. I also need to point out that the Better Business Bureau has given MathSoft an UNFAVORABLE rating for not answering complaints. Check out my Rip-Off Report on Continental Promotions.
#30
Mon, February 18, 2002
MathSoft & Rebate Fulfillment House both Rip-offs!
#40
Mon, February 18, 2002
I have made a couple of calls to the Fulfillment House and to MathSoft, Pamela Wolf, (617) 444-8000 x8066, FAX (617) 444-8001, who said she would look into the matter and get back to me. No call back to date. I have spent quite a bit of money on calls and tracking down the Fulfillment House, which fraudulently witholds legitimate rebates so they can hold on to the money given them by the company.
As of February 18, 2001, I want to be reimbursed $58 as long as I don't have to make another phone call. My losses increase as time goes on.
