Clint
Santa Rosa,#2REBUTTAL Owner of company
Tue, February 26, 2002
The article dated 3/20/2001 that stated that the Marlow Apartments in Santa Rosa is a rip off was written by someone that did not talk to anyone in our offices. Our company sends the bills to tenants for their fair share of water, sewer and trash. First, any change of the lease terms to start the billing, if this tenant was an existing tenant when the billing started, was in writing to the tenants, and more than 60 days prior to any bills being sent out. Secondly, the owners of the complex decided to implement a billing program to enable the tenants to have some say in future increased costs for those utilities. Many surveys have shown that when tenants see the bills for utilities, they conserve, and reduce that cost. The common areas such as laundry, irrigation etc. are deducted from any amount billed the tenants, the lease addendum given to each tenant clearly states that. My last comment is that the tenant that reported this "rip-off" is unaware that there are thousands of tenants in Sonoma County alone that are on similar billing systems, and the community as a whole benefits greatly by the conservation created.