- Report: #1480914
Complaint Review: MARK CARVER at RENT-A-CENTER - LEXINGTON TENNESSEE
Reported By:
Teresa is Too Big to Carve-her -
Lexington, Tennessee, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
MARK CARVER at RENT-A-CENTER
100 W. CHURCH STREET LEXINGTON, 38351 TENNESSEE, United States
Phone:
(731) 968-8800
Web:
N/A
Categories:
Business Rating:
(0)
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MARK CARVER at RENT-A-CENTER Disrespectful Mark Carver Dislikes Plus Size Customers; Laughs in Your Face; Insults Your Friends; and Ridicules Your Children LEXINGTON TENNESSEE
This was one of most disrespectful experiences I have ever had! I needed a new bed frame and wanted the Ashley Queen Adjustable Base. I called before I went into the store, told them what I wanted, and was told to just come in and they would be able to help me.
I brought my best friend and my two children with me and when we walked in no one greeted us. We walked around the very small store for over 10 minutes before someone called out that someone would be out to help us. I could see there were two employees laughing behind the counter and we were the only customers.
Finally, one of the two employees came towards us still laughing and introduced himself as Mark Carver, the Manager, and asked what he could help me with. I told him I called before I came and wanted the queen sized adjustable base bed frame. Under his breath I thought I heard him say that they didn’t carry queen plus size adjustable bed frames.
He then looked at my friend and said that I should think about a sturdy king size bed frame for me and my "partner”! I was humiliated because me and my friend are girls and plus size! He then corrected my two children who sat down on a love seat and said that the floor model wouldn’t hold their weight and to please not sit on the furniture!
We left immediately and as we walked out the door, we could hear the manager and his crony burst into laughter. If anyone who is overweight, "Rent-A-Ridicule” is the place to go to be reminded of how hard it is to struggle with obesity. Some people are just bigger and no less deserving of the rights and respect as everyone else.
The irony here is that Mark Carver sports a dad-body with an "over-flowering” mid-section! I hope my review carries enough "weight” to dissuade other "plus-size” individuals, with or without children, from renting even a stick of furniture from Rent-A-Center’s Mark Carver. Too Big to Carve-her
2 Updates & Rebuttals
Stacey
United StatesI agree with John
#2Consumer Comment
Tue, June 25, 2019
This is not a ripoff period. You bought nothing therefore you were not ripped off. Don't like the service then go somewhere else.
John
Takoma Park,United States
This post belongs...
#3General Comment
Mon, June 24, 2019
...in a Yelp review, not at Ripoffreport.com. There was no "ripoff" here. You have a bad experience with customer service. Call corporate and lodge a complaint. They will want to know that their employees behaved in this way. But you weren't "ripped off."
