- Report: #12572
Complaint Review: Mail Boxes Etc - Sacramento California
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Mail Boxes Etc
Multiple locations in Sacramento Sacramento, 95828 California, U.S.A.
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Mail Boxes Etc is a MAJOR rip off!!!!!
I have had NUMEROUS negative encounters at the Mail Boxes, Etc franchise locations in the Sacramento, CA area. First, they charge about 40% more for UPS shipping than if you were to go to Office Depot or the regular UPS counter. Second, one store advertises that they have a notary public on duty during business hours but when I went to the store to get a document notarized last November, there was NO notary available. People need to be aware of the price GOUGING and misrepresentations that go on with these rip off outfits like Mail Boxes, Etc. The corporate office does not strictly control the pricing of services for their franchisee's. As a result, you get some greedy business franchisee's like the one in South Sacramento that like to rip people off and misrepresent the services that they have available!
2 Updates & Rebuttals
Jeff
Sacramento,California,
U.S.A.
The UPS Store is NOT Gouging.....
#2REBUTTAL Owner of company
Fri, June 04, 2004
Sounds to me, you didn't get your way and you feel the need to retaliate. However, you need to be cleared up on a few points.. 1. We (Owners) DO NOT charge more than Office Depot, Max or any other "Satalite" location. There are variances in the prices from center to center, but these "Satalite" locations, located inside other stores, have a MINIMUM $4 charge added to them, So there is NO WAY a The UPS Store can cost more... and stay in business. 2. Notary Publics. This service is offered in ALL LOCATIONS. To have a The UPS Store w/o a Notary is obsurd. This is a service provided by mostly owners with a few employees, who have gone through training and testing (over a 2 month peroid) at a cost of over $300 in most cases. It is too expensive to have EVERY EMPLOYEE Certified as a Notary public. Are you saying the owner doesn't have the right to leave his store for business reasons?? You are simply venting about a bad experience you had, go ahead, it's your right. Just like my right to Rebutt. However, we are business owners in business for ourselves. You try it. Try to start your own business. Go ahead, I dare you... It's the hardest thing I've ever done. I've been working on it for 2 years. Nobody is paying me for the Months/Weeks/Days/Hours and minutes of my time I've spent busting my hump to open a business.... But you think you can just "Blow-up" in a "Rip-Off" Report to retaliate.... Wow, you must be a real man....real proud. I'm proud of you!! :')
Tom
Seattle,Washington,
About Mail Boxes Etc. problems Sacto area
#3Consumer Comment
Fri, November 22, 2002
MBE's parent company was recently (mid-late 2002)purchased by UPS and is now "The UPS Store" As I understand it your price for UPS shipping should now be lower. I have been an MBE customer for about 10 yrs at Van Ness Ave in San Fran and SW 42nd ave. in Seattle and had only a few minor problems in SF and no real problems in Seattle. I think it's really a matter of who owns/runs the branch you go to.
