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  • Report:  #1293985

Complaint Review: Mac churchill acura - Fort worth Texas

Reported By:
kinda004 - saginaw, Texas, USA
Submitted:
Updated:

Mac churchill acura
3125 NE Loop 820 Fort worth, 76137 Texas, USA
Phone:
817-442-3760
Web:
http://www.macchurchill.com/dealership/staff.htm
Categories:
Tell us has your experience with this business or person been good? What's this?

 my name is Singh, i need help with auto fraud. yesterday i been to mac Churchill Acura dealership and they sold me Nissan frontier 2011 and it was night time after 10pm. i told sales consultant his name is David diamond that i will come back tomorrow afternoon

i will do test drive and i can see it better in daylight, i also told him i have seen similar truck in lewisville, Tx and they were making deal for

out the door was $15500, but David daimind at Mac Churchill Acura was in rush to sell the truck so he said if we can make same deal here will

you buy it. i agree to it, since it was late i night i can not see the vehicle properly. what ever i seen damage on the the truck i ask him to

fix it. he agrees on it.

today this morning i noticed one side of the truck's rear bumper is pushed in " less gap between body and bumper then other side ", also tail gate is not fitting properly, i took the truck back to dealership i told them i want to return the truck ,since they did not disclose the damage on rear end, they said i can not return it but i can trade it. I said ok I can get different car, they said you will have to find car for equal value. We found Toyota Corolla 2014 with 28000 miles on it and was priced for $13995, we did test drive and I liked the and told them we can make deal. About an hour and thirty

minutes latter they come up with new price which was 15995 I told them that's not the price they have on Internet. They refused it and they

want $15995 for plus tax title license fees and extra for warranty which I didn't ask for so they were making 19000+ final price. I repeated

told them this is wrong price. They keep refusing me and I start getting mad and walk out dealership I told them I will consult with lawyer for

this fraud.

As soon as I walk out sales manager David Nguyen followed me till parking lot and he said what can we do for you to make deal. I told about false

price and ask him that I want to return truck. He said I can't return truck but I can trade it for $10000. I told him I will be taking 5000

dollars loss in less then 24 hrs. He said your truck value is only 10000 dollars. While I was talking to him there were some customers listening

to our conversation and they asked me what happen and I told them whole story. Manager David Nguyen start shouting at me and he said you are creating trouble for us while he rudely said that he said I am done with you and very rudely wave me off.



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