- Report: #1417951
Complaint Review: Luxury Limousine - Tyler Texas
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Luxury Limousine
Tyler, Texas, United States
Phone:
903 357-5187/407 816-8606
Web:
superiorlimotx.com
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Luxury Limousine Superior Transportation POOR SERVICE/DOUBLE CHARGES Tyler Texas
BUYER BEWARE - These guys are now going by the name of "Luxury Limousine". We hired them for our granddaughters wedding and the contract was for 3 hours with a white limousine. They charged us $130.00/hr with a 3 hour minimum. We secured the limousine service with a credit card and paid final payment with a personal check, as per their request. The check cleared 1 month prior to services received. On the wedding day, a black limousine was sent to pick up the newlyweds with a license plate reading "PRIME 14". Little did we know at the time, that they had farmed out the service to another company. After the wedding, I tried by email and phone leaving several messages to make contact regarding the wrong color car sent to the wedding. I could not get anyone on the phone nor did we get a return call. I then noted that a charge of $531.00 had been charged to my credit card by Prime Limousine out of Dallas. I contacted them and they had a history of the order made by a name unrecognizable to my husband or myself. We immediately filed fraudulent charges with our credit card company. We once again tried to contact Luxury Limousine by using a different call back number and requested information on pricing. We immediately got a return call from Luxury Limousine however, when they found out this was a previous customer calling regarding their services, they immediately hung up the phone. If you are looking for limousine services, my advice is STAY AWAY FROM THESE GUYS - THEY AR TROUBLE!
