- Report: #1414561
Complaint Review: Luminary Skincare - San Diego California
Reported By:
Alba -
Chula Vista, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Luminary Skincare
San Diego, 92024 California, United States
Phone:
877-929-7658
Web:
luminaryskincare.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Luminary Skincare Unauthorized charges to my debit card for almost $200.00 when I ordered a free sample of Moisturizer San Diego California
I too ordered a free trial for Luminary Skincare moisturizer for only $4.95. Two weeks later, I was charged $93.87 which was totally unauthorized. I was also charged $4.90 for an eye serum that I did not order and then was charged $93.79. These charges were NOT authorized.
At the time I ordered the moisturizer I was unable to print a copy on the computer and when I received the moisturizer, there was no paperwork, no address and no information where to contact anyone. There was a San Diego phone number on the jar of cream, but got nowhere. The person on the phone said I had agreed to these terms when I oredered the cream, but this is a total lie. These extra charges were never mentioned.
The person on the phone said that I had also ordered future shipments which is also a total lie, but I was able to cancel any future orders. This is almost $200.00 fraudulent charges. Is there anyway I, and other victims, can get our money back? This is a very expensive lesson and I will not order anything else on the Internet.
