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  • Report:  #1193728

Complaint Review: Lowe's - Charlotte North Carolina

Reported By:
M W Fulton - Charlotte, North Carolina,
Submitted:
Updated:

Lowe's
8826 Albemarle Road, Charlotte, NC 28227 Charlotte, 28227 North Carolina, USA
Phone:
1-(704) 563-3761
Web:
http://www.lowes.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

Avoid contracting with Lowe's for bathroom renovations. The "builder" who contracted with lowe's (LFS Consultants) took a long time to start the project (though materials were delivered weeks in advance). Come Thanksgiving, the contractor had done little work. Since then, LFS Consultants has failed every city building inspection. Outcome: my thanksgiving plans were changed, and it looks like my Christmas plans will change as well.

I have received little response to my complaints except for an advisory to contact the address on the back of the contract.

These people don't care. they do poor work. One would think that Lowe's would manage the contract, but it doesn't. Attempts to reach the original "customer care" CSR have failed. No one knows who she is. Attempts to reach Robert Kniblock ([email protected]) have failed.

Lowe's doesn't care. Its contractor, LFS Consultants doesn't care. Avoid them.



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