- Report: #1511441
Complaint Review: Lowes Home Improvement - Raleigh North Carolina
Reported By:
Anonymous -
Raleigh, North Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Lowes Home Improvement
4601 Capital Blvd Raleigh, 27604 North Carolina, United States
Phone:
9198509300
Web:
www.lowes.com
Categories:
Business Rating:
(0)
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Lowes Home Improvement price match policy meaningless Raleigh North Carolina
So I ordered a new Refridgerator from Lowes on Thursday. Friday I saw Home depot had the same model for $67 less. I went to Lowes web site and inquired about the policy. I was told it applied to include 30 days after purchase. So I witing until Saturday to do something about it, since that was when they were to deliver the refridgerator.
So after delivery I got to the store and they tell me they wont match Home Depot, sinc it is sale price. Really, why have a policy. So then I call the 800 number and am told, yes they would match the sale price, but only at the time of purchase, not 30 after I purchase it. So what exactly does this policy do? fyi, Home Depot4 id also 45 less to haul away the old appliance. $72 difference between Home deport and Lowes.
The Lowes price promise give a false sense of security while the consumer is getting screwed.
