My 68 year old Father purchased some hearing devices in the amount of $2000 in October 2016. He immediatey returned as they did not do as he was told. My father is eldery and not well and he failed to get a return receipt when he mailed but he sent them back. he reported it many times and they continue 12 months later to take $69.99 a month out of his account. Please stop this company from taking advantage of eldery people.