Flatrate Moving Customer Service Manager
New York,#2UPDATE Employee
Thu, March 05, 2009
This company is not affiliated in any way with FlatRate Moving of New York City. This company is illegally using our trademarked name and has been reported to the Department of Transportation.
Been There Done That
Ashburn,#3Consumer Comment
Fri, August 22, 2008
Not sure what the complaint/ripoff is...they told you what it would cost as you stated. It doesnt seem like they charged you more. Maybe the service writer should have explained it better but he likely provided you an estimate on what the TOTAL cost would be. You just hoped you could squeeze them into returning part of your money back. So the question to you...if you do YOUR job in less time at work do YOU expect to get a smaller paycheck since the remaining 20hrs you slacked off? Dont think so! Just realized how old this thread is prolly noone is gonna be even active on this...oh well.
Romagnus
Hanover,#4Consumer Comment
Thu, February 21, 2008
I am an auto technician and this is how it works. As a tech I get paid by the job. If I am standing around, reading or talking with my co-worker I am NOT making money. Let's say my job comes in and I diagnose an intake leaking. To reseal the intake the labor book says it takes 6.5 hours to complete the repair. If I took that long to do the job I wouldn't make any money. Since I have done hundreds of this type of repair I am pretty quick at it. I can do the job in 2 hours if nobody talks to me. I still get paid 6.5 but I did it in 2. Is it my fault I am that good? Should I be punished for doing it so quickly? No of course not. You had a good technician work on your car, be happy, they are hard to come by.
#50
Sun, January 13, 2002
They filed the following to the above Rip-Off Report: Their email: [email protected] Their name: Christopher Their phone number: @Rebuttal_Phone@ Their relationship to the company: Consumer Suggestion Rebuttal: Although this is very old, others who may see this may benefit. Flatrate means that the tech gets paid a "flat rate" for a repair. It works this way. Say you take your car in to get a new fuel pump installed. Let's say the labor rate is $100/hour for simplicity. The tech looks in a manual that says how long the job should take. In this case let's say the book advises that it's a 3 hour job. In that case, you would be charged $300 regardless of how long it actually took the tech to finish it. If it takes him 1 hour, he gets paid for 3. If it takes him 5 hours, he gets paid for 3. Sometimes they come out ahead, sometimes times they don't. If you take your car in and a tech takes the time to talk to you, but doesn't bill you anything, he's losing money. He gets paid an hourly rate, based on the job. So he gets paid by the dealership for those 3 hours of work, whether it took him 2 or 5. When he's standing around chatting with co-workers, he's not earning money because he gets paid for the work he does, not for being at the dealership. In most cases.
#60
Sun, January 13, 2002
They filed the following to the above Rip-Off Report: Their email: [email protected] Their name: Christopher Their phone number: @Rebuttal_Phone@ Their relationship to the company: Consumer Suggestion Rebuttal: Although this is very old, others who may see this may benefit. Flatrate means that the tech gets paid a "flat rate" for a repair. It works this way. Say you take your car in to get a new fuel pump installed. Let's say the labor rate is $100/hour for simplicity. The tech looks in a manual that says how long the job should take. In this case let's say the book advises that it's a 3 hour job. In that case, you would be charged $300 regardless of how long it actually took the tech to finish it. If it takes him 1 hour, he gets paid for 3. If it takes him 5 hours, he gets paid for 3. Sometimes they come out ahead, sometimes times they don't. If you take your car in and a tech takes the time to talk to you, but doesn't bill you anything, he's losing money. He gets paid an hourly rate, based on the job. So he gets paid by the dealership for those 3 hours of work, whether it took him 2 or 5. When he's standing around chatting with co-workers, he's not earning money because he gets paid for the work he does, not for being at the dealership. In most cases.
#70
Sun, January 13, 2002
They filed the following to the above Rip-Off Report: Their email: [email protected] Their name: Christopher Their phone number: @Rebuttal_Phone@ Their relationship to the company: Consumer Suggestion Rebuttal: Although this is very old, others who may see this may benefit. Flatrate means that the tech gets paid a "flat rate" for a repair. It works this way. Say you take your car in to get a new fuel pump installed. Let's say the labor rate is $100/hour for simplicity. The tech looks in a manual that says how long the job should take. In this case let's say the book advises that it's a 3 hour job. In that case, you would be charged $300 regardless of how long it actually took the tech to finish it. If it takes him 1 hour, he gets paid for 3. If it takes him 5 hours, he gets paid for 3. Sometimes they come out ahead, sometimes times they don't. If you take your car in and a tech takes the time to talk to you, but doesn't bill you anything, he's losing money. He gets paid an hourly rate, based on the job. So he gets paid by the dealership for those 3 hours of work, whether it took him 2 or 5. When he's standing around chatting with co-workers, he's not earning money because he gets paid for the work he does, not for being at the dealership. In most cases.
#80
Sun, January 13, 2002
They filed the following to the above Rip-Off Report: Their email: [email protected] Their name: Christopher Their phone number: @Rebuttal_Phone@ Their relationship to the company: Consumer Suggestion Rebuttal: Although this is very old, others who may see this may benefit. Flatrate means that the tech gets paid a "flat rate" for a repair. It works this way. Say you take your car in to get a new fuel pump installed. Let's say the labor rate is $100/hour for simplicity. The tech looks in a manual that says how long the job should take. In this case let's say the book advises that it's a 3 hour job. In that case, you would be charged $300 regardless of how long it actually took the tech to finish it. If it takes him 1 hour, he gets paid for 3. If it takes him 5 hours, he gets paid for 3. Sometimes they come out ahead, sometimes times they don't. If you take your car in and a tech takes the time to talk to you, but doesn't bill you anything, he's losing money. He gets paid an hourly rate, based on the job. So he gets paid by the dealership for those 3 hours of work, whether it took him 2 or 5. When he's standing around chatting with co-workers, he's not earning money because he gets paid for the work he does, not for being at the dealership. In most cases.