- Report: #46844
Complaint Review: Liberty Online Services / ILD Teleservices - Mounds View Minnesota
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Author Not Confirmed
Why?
Liberty Online Services / ILD Teleservices
5267 Program Avenue Mounds View, 55112 Minnesota, U.S.A.
Phone:
888-534-5313
Web:
N/A
Categories:
Business Rating:
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Liberty Online Services ILD Teleservices deceptive company fraudulent ripoff business two months unauthorized charges Mounds View Minnesota
When I received my recent phone bill, I had two charges listed, one each for January and February 2003, for something called "ILD Teleservices." Each month was billed to me in the amount of $29.95, plus federal and state tax. The subject line mentioned that these charges were for online services.
The problem is that I never authorized such service. My internet service provider is JUNO, not ILD Teleservices. I made a phone call to the ILD Teleservice number (1-800-433-4518) and was promised that these charges would be blocked on my phone bill in the future, and that my phone bill account would be credited--not only with these two months but also the next month that had been charged to me but not yet reflected in a bill.
I am satisfied with their response to me, but am troubled that the charges were levied against me in the first place, seeing as how I never authorized any such charges. I am curious what business transaction was implied by ILD Teleservices (who said they were merely the billing agent for a company called Liberty Online service).
What gives any company the write to assume they can just throw charges onto someone's phone bill without any warning or authorization?
Rev. Kevin
McKeesport, Pennsylvania
U.S.A.
The problem is that I never authorized such service. My internet service provider is JUNO, not ILD Teleservices. I made a phone call to the ILD Teleservice number (1-800-433-4518) and was promised that these charges would be blocked on my phone bill in the future, and that my phone bill account would be credited--not only with these two months but also the next month that had been charged to me but not yet reflected in a bill.
I am satisfied with their response to me, but am troubled that the charges were levied against me in the first place, seeing as how I never authorized any such charges. I am curious what business transaction was implied by ILD Teleservices (who said they were merely the billing agent for a company called Liberty Online service).
What gives any company the write to assume they can just throw charges onto someone's phone bill without any warning or authorization?
Rev. Kevin
McKeesport, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Diane
Mounds View,Minnesota,
U.S.A.
Mounds View, MN - Liberty Online company name confusion
#2UPDATE Employee
Mon, March 31, 2003
Rev. Kevin: Please note that the company, Liberty Online, and address you listed is not the responsible billing party. Liberty Online, Inc. is a wholly owned subsidiary of Liberty Enterprises, Inc. in Mounds View, Minnesota. Liberty Online, Inc. is a web site development and hosting provider to Credit Unions only. We currently do not market our services to consumers or other businesses. The company that imposed the charges on you is located at 11900 Biscayne Blvd.,Suite 262, Miami, Florida 33181. We are working diligently to resolve the confusion this issue has created. Paralegal Liberty Enterprises, Inc.
