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  • Report:  #1391305

Complaint Review: LG Electronics USA - Nationwide

Reported By:
Texas Star - Las Vegas, Nevada, USA
Submitted:
Updated:

LG Electronics USA
Nationwide, USA
Phone:
1 (800) 243-0000
Web:
http://lg.com/us
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Public Announcement: RUN AS FAST AS YOU CAN AWAY FROM LG ELECTRONICS USA- The Federal Trade Commission is allowing this company to continue to RIP -OFF AMERICANS. The worst appliances & customer service, unless you enjoy speaking to people in over-seas call centers who have no ability to do anything nor can you understand them. Then pay almost $600.00 in labor.  LG Electronics USA knows they have defective compressors in their refrigerators yet they continue their billion dollar marketing in the USA but refuse to fix the horrific quality of their refrigerators that look nice but are cheap, expensive garbage.  Do not be fooled by their 10 years compressor warranty- You still are fully responsible to pay for the service company diagnostics then they come back for the repair & set their own fees in which LG has no say nor do they care how much these companies rip you off because they know they got you.  Read what thousands of LG customer ( victims  )with the same complaints at the better Business Bureau & Consumer Affairs websites are stating.

My new LG Refrigerator model # LSXS26366S is dead cannot be repaired, $200 food thrown away, a Sin- LG does nothing then after my 7th call over 4 days they send over a repair company in an old 1970 truck they do not even accept credit cards only cash like a highway robbery. $189.00 for the diagnosis. This is their only "Authorized " company in a major city.  NEVER BUY LG unless you like extortion. 17 days & counting- no refrigerator in 107 degree weather. They refuse to expedite any parts an the one that “May” fix my refrigerator was back ordered in Korea it finally came in, the repair company said it too was defective & they had to re-order another back ordered compressor that is not going to be released for another week.

LG Knows they have defective compressors just read reviews below from a few of hundreds of customers.

Read what other customers are saying at  abut LG Electronics USA at Consumer  Affairs: https://www.consumeraffairs.com/homeowners/lg_refrigerator.html?page=7

LG does not care about the customer only the money.

If your major retail store is selling LG appliances you are very aware you are ripping off the public.

Run as fast as you can away from any LG Appliance. 

 



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