JS
HOUSTON,#2Consumer Comment
Fri, December 04, 2009
I had the same problem with Lenscrafters and their foggy lenses. I noticed my left lens had a smudge; and over the months the smudge was getting bigger. I went to Lenscrafters to see if they can fix the problem. The sale representative told me they cannot give me a discount on the lenses because it was passed the one year warranty and I will have to replace both lenses for $160.00. I thought it was very poor customer service; and it was not my fault that my lens was defective. My lenses should have been replaced for cheaper. I will never go back to Lenscrafters. Consumers be vigilant!